Intern- Social Impact London, England
Job description
We are looking for an Intern to join Bookmark for 3-months to support a range of teams in the delivery of our core volunteer-led reading programme and related literacy workstreams. Our paid internship provides an opportunity to gain practical experience in a purpose-led role. This role offers insights and experience across several roles including marketing, attraction, community engagement, account management, operational processes, administration and research. A great opportunity to explore future career aspirations!
At the charity, we are a small but growing team of hard-working people, who care about what we do. We love to roll up our sleeves, try new ways of doing things, and support each other so that we can achieve our goals. If that sounds like you and you share our vision and values, we'd love to hear from you.
Bookmark is committed to promoting a diverse and inclusive community. We aim to create a working environment in which all individuals can make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunity for flexible working arrangements to support team members from different backgrounds.
Bookmark is committed to safeguarding and promoting the well-being and welfare of children and requires everyone associated with the charity, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including references from past employers and Disclosure and Barring Service checks.
Contract type: Fixed Term, 3 months
Salary: London Living Wage (£11.95 per hour) equating to £23,303 p.a. FTE
Location: London based (with some flexibility around home working)
Hours: 37.5 hours per week
Deadline: Monday 18th September 2023, 11.59pm
Application: To apply, please visit https://www.bookmarkreading.org/intern-social-impact
Job Description
This role will support a number of departments at Bookmark Reading Charity. Some of the tasks which this role will support are outlined below, however these are not exhaustive.
Volunteer recruitment, onboarding and engagement
- Support the delivery of Bookmark’s volunteer attraction strategy
- Support volunteer recruitment and onboarding in line with Bookmark’s Safer Recruitment Policy and procedures; including liaising with volunteers and referees, processing DBS checks, and organising and supporting volunteer interviews
- Support Volunteer Coordinators to ensure effective and timely support of volunteers; including liaising with volunteers and scheduling of volunteer check-ins
School onboarding and management
- Support the onboarding process for schools
- Support the School Relationship Managers in effective and efficient customer management of our partner schools Research, administration and operational excellence
- First line query handling, support and referrals for volunteers, schools, partners and other inbound communications
- Research and analysis of schools, corporations and other organisations, as required
- Collate, input and maintain accurate information on databases, including CRM and SharePoint Provide administrative support across the organisation, as required
- Proactively identify opportunities to improve Bookmark’s processes across all areas Ensure that all activity helps to build Bookmark’s brand and is always brand compliant
Person Specification
- Strong organisational skills
- Focused on meeting deadlines
- Excellent attention to detail
- Good communication skills, both verbal and written
- Ability to work independently and contribute as part of a team
- Enthusiastic, professional and positive, with a strong desire to learn
- Friendly, inquisitive and helpful mindset
- Flexible mindset to working in a busy organisation
- Proficient in Microsoft Office suite (particularly Word, PowerPoint and Excel)
- Salesforce and / or SharePoint experience desirable
Job Type: Fixed term contract
Contract length: 3 months
Salary: £11.95 per hour
Schedule:
- Monday to Friday
Work Location: Hybrid remote in London, SW1Y 4LR
Application deadline: 18/09/2023
