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Insurance Strategy and Planning Manager

In a nutshell

In this role, you’ll deliver the strategic direction of the annual & quarterly planning for Insurances. Your ability to translate insight into knowledge and action, will support the successful delivery of growth and profitability targets, putting the customer at the heart of our plans to optimise existing products, and in the development and distribution of new Financial Services propositions.

You’ll manage the team to best in class customer journeys ensuring sustainable growth of the strategy. Management of the vision, strategy, roadmap and delivery of a backlog of features for insurances. The role will also be responsible for annual and quarterly planning of budgets.

What you need to do

• Support the Strategy & Digital Experience Lead in the generation of the customer strategy
• Management of the annual and quarterly plan process and strategic narrative
• Support development of the customer strategy for Insurances through the use of research, customer data and analysis to ensure we are the bank for Sainsburys customers
• Manage the team in order to deliver against Insurance P&L and strategic objectives.
• Keep abreast of the latest Insurtech to spot and explore opportunities at pace
• Support idea generation across the insurance department to ensure collaboration and delivery of our strategic objectives
• Drive a data-led & customer approach within insurances
• Deliver the insurance customer narrative through use of our market & customer insight
• Building relationships with group, marketing, data science and wider teams
• Design customer propositions which will optimise FS participation in the retail customer journey and make it easier for Sainsburys shoppers to choose us when they are in the market

What you need to know and show

• Knowledge and experience of strategy delivery within insurance
• Experience in stakeholder management, communication, negotiation and conflict management skills including a proven ability to influence at a Senior Management level
• Demonstrates competence in all key areas of management and leadership – communication, motivation/delegation, financial planning and control, quality management, risk analysis and delivery
• Experienced in customer segmentation, statistical analysis & qualitative & quantitative research
• Planning experience with understanding on optimisation and ROI
• Digital & marketing experience with in channel knowledge
• Fundamental marketing and commercial data expertise
• Strong relationship management and team development skills
• Project management skills in complex and multi-functional projects
• Experience understanding and optimising how to improve business performance with a constant focus on customers
• Strong awareness of the control environment in within financial services, with awareness of conduct risk – specifically regarding the outcome of fair customer outcomes
• Tracking, reporting and optimising digital & business KPIs

Our benefits

In addition to the all- important competitive salary, pension & bonus offering, we totally get that life outside work is important to us all. So, we want to shout out some of our other great benefits…

• We offer flexible working to help you achieve a good work/life balance
• Opportunity to buy extra holidays is on the table
• Discounts on your weekly shop, buying a laptop or sofa? We’ve got it covered through your Sainsburys, Argos and Habitat store discount card
• Cycle to work scheme and great coffee and cake!

A little about us & our culture

We’re proud of our heritage as the UK’s first supermarket bank. As digital technology drives the banking landscape we want to be at the cutting edge of this technology, offering award winning innovative digital banking products to our customers. Technology is where we see our growth therefore, we need innovators to join us and drive the next phase of our evolution.

We’re a friendly bunch who collectively share a passion to make our customers’ financial lives easier. As part of the wider Sainsbury’s Group, being one of the UK’s most trusted brands, it brings our colleagues a wealth of opportunities to fulfil their potential. Here, you can be part of something bigger and help to create a new approach that puts the customer at the heart of everything we do.

Everyone is welcome at the Sainsbury’s Group, and we’re proud to be an equal opportunities employer that champions a diverse and inclusive culture that reflects the diversity of the communities we serve.

Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours within their working days, giving plenty of time and space for life outside of work whilst delivering against our business goals.

If you’re interested in applying and are excited about working with us but are unsure if you have the right skills and experience – we’d still love to hear from you! We’d also be happy to discuss more flexible working options such as job shares and part time working.

As this role involves working within a regulated environment any offer will be subject to satisfactory background checks including criminal record check, credit check, fraud check and employment references

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