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Salary: £29,194 per annum pro rata

Location: Hybrid / Norwich

Hours: 36 hours per week

Contract Type: 6 month Fixed Term Contract

Do you have strong organisational skills, a commitment to customer service and experience of working in high volume transactional environment?

An exciting opportunity has arisen for an Insurance Officer to join our Insurance team in Norwich. In a nutshell, the Insurance Officer will undertake the claims management process, minimising claims exposure, advising the business on claims liability and ensuring that the organisation adheres to all legal obligations.

You’ll perform all tasks on a timely and accurate basis and in line with the agreed service level agreement, escalating to the Senior Insurance Officer where these may not be met in order that they can implement contingency plans where appropriate to maximise service delivery and maintain standards. Demonstrating an acute attention to detail and investigatory nature towards all claims processing, reconciliation and reporting duties, you’ll ensure data is reviewed and discrepancies rectified on a timely basis.

With a proactive approach to all duties undertaken ensuring that any concerns raised from internal or external sources are satisfactorily resolved as quickly and efficiently as possible, you’ll represent the team in a positive manner ensuring information is shared appropriately. Providing relevant training and guidance where needed you’ll enable stakeholders to meet the requirements of the Insurance Team.

You must be a confident and an excellent communicator with some previous experience in a similar high volume transactional environment. An eye for detail and strong investigatory and administrative skills are essential.

If you have excellent IT skills specifically Microsoft Word, Excel, Outlook and experience using Insurance databases we want to hear from you!

Experience of working in a similar environment is desirable, however remote training will be provided.

Closing Date: Sunday 20th August 2023 at midnight.

This is a hybrid role with a base location at our offices in Norwich. Candidates will be expected to work from the office during the initial training/ familiarisation phase and then at least one day per week subject to the Mangers's discretion.

You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in the UK for the duration of your employment.

Diversity and Inclusion

We want Clarion to be a workplace where everyone feels valued, can be themselves and know they can reach their full potential. We embrace and celebrate our differences through various initiatives and support colleagues through a number of staff networks.

We’re committed to building a strong, diverse workforce and making Clarion an inclusive place to work.