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Birmingham City University is a large and diverse place to study right in the heart of the city and we currently have an exciting opportunity for an Insurance Manager to join our dynamic team.

About the role:

Reporting to the University Secretary, the Insurance Manager manages the University’s insurance portfolio in liaison with insurance providers, advisors, brokers, loss adjustors and the legal profession to ensure appropriate cover is in place. They also work closely with the Risk & Resilience Manager to ensure that any, and all identified risks are appropriately insured.

Main responsibilities:

• Manage the delivery of a robust and professional insurance service to the University including, but not limited to, Business Interruption, Terrorism, Directors, and Officers, Public and Employers Liability, Property, Motor, Computers, Engineering Inspections, Personal Accident and Travel, Professional Indemnity, Crime (including Cyber) and Art insurances.
• Manage the University’s claims procedure.
• Be the point of contact for all insurance related matters and make decisions and recommendations on policy cover and levels.
• Manage the administration of insurance policies, records, and claims for the University.
• Provide advice and support on insurance matters to stakeholders at all levels.
• Develop and manage insurance RAMS (Risk Assessment & Method Statement)
• Develop and monitor the insurance and risk provision via appropriate KPI’s and customer surveys, supported by a suite of management reports to report on insurance coverage, identified risks and claims history.
• Assist with the planning, budgeting, liaison (internal and external) data gathering and analysis to affect the annual review and renewal of all insurance covers.
• Liaise with the Procurement team to ensure contracts for insurance (e.g., brokerage) are properly procured/competitively tendered.
• Contribute to projects to develop the efficiency and effectiveness of insurance processes and procedures, engaging with cross-service and/or cross University teams as appropriate.
• Provide training, advice, and guidance to staff at all levels on insurance matters, particularly regarding the extent of university insurance coverage, explaining any pertinent restrictions (e.g., excesses, limits of indemnity etc.) and certify that coverage is appropriate and provides value for money.
• Proactively engage with stakeholders to provide appropriate support and guidance on risk management matters and the consistent application of good practice.
• Provide technical advice and risk management assistance as necessary.
• Review, and where required, draft insurance and indemnity clauses in contracts entered or offered by the University.
• Write and present reports to the University Executive Group/Audit Committee/Finance Committee on insurance issues as and when required.
• Monitor changes and developments in the insurance market pertaining to universities, advising where significant changes to terms or premiums is likely to affect risk management or budgeting.
• Represent the University on regional and national insurance buying groups/forums as appropriate.

Role requirements:

• Educated to degree level (or equivalent) or holds a relevant professional qualification (e.g., ACII or DipCII and working towards ACII)
• Demonstrable knowledge and experience of insurance provision for a range of policies including Property, Liability, Business Interruption, Terrorism, Directors and Officers, Motor, Computers, Engineering Inspections, Personal Accident and Travel, Professional Indemnity, Crime (including Cyber) and Art insurances.
• Previous insurance experience, including understanding different policies, negotiation of combined packages and claims handling preferably in the Public Sector.
• Experience of a wide range of insurance functions, including (but not limited to) loss adjusting, claims handling and brokering.
• Working knowledge of the Insurance Act 2015.
• Experience of report writing, understanding schedules and spreadsheets, drafting insurance clauses in contracts.
• Knowledge and familiarity with the insurance industry and its requirements
• Has a commercial outlook and strong proven experience of negotiation to drive value for money.
• Knowledge and understanding of general insurance and contract law principles and awareness of key issues in contracts such as limitations of liability and indemnities.
• Knowledge of key performance indicators and service level agreements (SLA) in insurance
• Strong IT skills (particularly Excel) and an understanding of management information systems.
• High level of numeracy.
• High level of autonomy and the knowledge and experience required to make informed decisions relating to insurance matters.
• Experience of managing customers real and perceived needs in relation to insurance and risk.
• Ability to present material and provide appropriate insurance advice to a range of client groups within the University, including managers, staff, and students.
• Excellent organisational skills, self-motivated and capable of working within a team environment.

The appointed candidate will normally be employed through our subsidiary company BCU Support Services Limited, a wholly-owned subsidiary of Birmingham City University.