Installation Manager - Hayward, CA

Installation Manager - Hayward, CA Hayward, CA

Closet World
Full Time Hayward, CA 10.56 - 12.04 USD Today
Job description

Come experience a high-energy, fast-paced environment that is both competitive and rewarding! Learn about our Industry and soar with the support of a great team! We are looking for the best and brightest to join our Company. If you are highly organized, possess great follow and follow through skills and have a passion to lead projects while driving the highest level of service, Closet World is the place for you!

Key Responsibilities:

  • Provides daily support to installation personnel
  • Schedules jobs and services in an effort to maximize install value potential
  • Provides training, coaching, counseling and encouragement to installation team
  • Leadership and coordination of 5-7 installation personnel and fleet vans which are loaded and deployed daily to residential locations
  • Manages all aspects of installation department including managing and leading installers and installer assistants (helpers)
  • Manages initial material load and accuracy, van deployment and arrival, complete installation, deposit collection, and ultimate customer satisfaction.
  • Schedules and manages each installation and service project from start to finish
  • Interacts with customers, designers and the production department
  • Places a high emphases on a high level of customer service and accounts receivables
  • Travels occasionally off-site to perform client surveys
  • Communicates management directives to field staff to ensure compliance
  • Follows up on customer satisfaction issues and drives resolution striving for 100% customer satisfaction

Qualifications (Knowledge/Skills/Abilities/Experience)

  • 3-5 years experience in a consumer installation environment is highly desired
  • Minimum of two years supervisory experience
  • Excellent conflict resolution skills
  • Skillful management ability to manage and develop people
  • Ability to communicate with staff at all levels of the organization
  • Must be able to demonstrate superior customer service skills from prior work experiences
  • Exceptional organizational, analytical, interpersonal and written/oral communication skills
  • Ability to manage staff, responsibilities and priorities in a fast paced environment

Benefits / Perks:
We believe every employee should be recognized and rewarded fairly for a job well done! We offer growth potential for motivated individuals, competitive compensation, and full benefits including medical, prescription drug, vision and dental care. Your financial well-being will be supported through our 401(k) retirement investment plan. Furthermore, we offer a challenging but fun work environment with a group of dedicated and passionate employees.

Our employee benefits package includes the following:

  • Medical
  • Dental
  • Vision
  • 401(k) Retirement
  • Paid Vacation Time
  • Paid Holidays
  • Life Insurance

Why work here?

“Our brand name is everywhere and helping others get organized improves the quality of their lives. Customers love our product!”

IND123

Job Type: Full-time

Schedule:

  • 10 hour shift
  • Monday to Friday

Installation Manager - Hayward, CA
Closet World

https://www.closetworld.com/
City of Industry, United States
Frank Melkonian
Unknown / Non-Applicable
Unknown
Non-profit Organisation
Civic, Welfare & Social Services
1990
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