Inside Sales Representative II Paisley
Job description
Fixed Term Contract - 12 Months Location: Glasgow - Remote Required Supervision and Requirements Works within the guidelines from Services Sales Leader & from company established guidelines & policies, which may be explicit in writing or implicit with company culture & overall goal statements. Main Position Objectives Responsible for advancing the sales of the company services products by telephone and occasional site visits. Telephone selling to a wide range of accounts. Achieves quarterly and annual Orders, Revenues and Compliance sales targets. Directly impacts on the coverage, growth and profitability of contract renewals, warranty conversion, T&M conversions, Cold Calling, Fixed Price Services and New Business and has indirect impact on contracts sold upfront with instruments. Main Tasks Proactively competes for all known sales opportunities within the stated territory through systematic account call planning, in order to meet and exceed plan. Includes Contract Renewals, generating new business from existing customers and promoting and selling a portfolio of New Services including Training Courses, Bioinformatics Services and Compliance Services. Ensures that all necessary resources are used in order to close sales in favour of the company. Works together with product sales to optimise the sales of upfront contracts and coordinate the approach on accounts assigned to service management. Builds and maintains relationships with customers and potential customers in assigned territory to ensure services information is communicated and strategic and competitor information is gathered. Able to discuss customer workflows and relate customer’s work to potential services the customer may need to be successful. Accurately forecasts future business on a regular basis, or at the request of the Sales Leader. Starts negotiations early by planning activities well ahead and involves relevant functions such as Service Management, Instrument Sales and others. Makes best use of available tools to aid territory planning. Develops and maintains detailed customer/prospect records and ensures that the relevant sales tools reflect this information (e.g Sales Forecast & Territory Plan) Required Skills Strong telesales and communications skills to effectively discuss customer’s needs to sell services by telephone with occasional site visits. Strong analytical skills to assess and prioritise sales opportunities and develop sales forecasts. The right candidate will have solid organizational, time management and prioritisation skills. Excellent skills in English both oral and in writing and other language skills might be an advantage. Good Microsoft Office skills. Languages (other than the English language) are desirable.
