Inside Sales Consultant - UK Norwich, England
Job description
Job description
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.
We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.
Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - it’s an exciting time to join us!
About the role:
We are looking for confident, dependable and resilient sales professionals to join our team! As a spanish-speaking sales consultant, you will be the first interaction for many prospective customers looking for a tech-led solution to their challenges. You will be accountable for nurturing your leads, building your pipelines and exceeding your sales targets month on month.
In return, we have a brilliant commission rate (with no upper limit!), and offer a great career progression plan, fully-paid training for the role, and fun, supportive teams.
What will you do?
Sales are where the action is! You will…
- Sell the benefits of our products – no cold calling!
- Listen to customer needs and identify opportunities
- Deliver awesome service
What will you get in return?
- Earn uncapped commission on top of your salary.
- Career progression opportunities – our philosophy is to promote internally.
- One month of fully paid induction training and ongoing training opportunities.
- A fun, high-performance culture with a casual business dress and regular social events.
- Company bonus scheme.
- 24/7 access to a health and well-being online centre, with private medical and dental schemes.
- Exclusive retail, restaurants and travel discounts.
- Company pension.
- 20 days annual leave (increasing a day each year), plus bank holidays.
- Free onsite parking at Norwich office.
What do you need to apply?
- Be proactive - you must be driven to succeed and reach your targets. (Essential)
- Have a passion for providing an exceptional customer experience. (Essential)
- Direct sales experience, ideally in a telesales environment. (Essential)
- Resilience and the ability to have challenging conversations and overcome objections. (Essential)
- Be organised - you need attention to detail to manage your phone, diary and data systems. (Essential)
- Adaptability and willingness to learn. (Essential)
- Confidence and a positive attitude. (Essential)
What might help your application stand out?
- Phone-based sales experience
- Previous experience exceeding targets/KPIs
- Demonstrated ability to problem-solve with customers
- Being tech-savvy and knowledgeable about current tech/software products
Job Type: Full-time
Salary: £21,000.00-£31,000.00 per year
Benefits:
- Casual dress
- Company events
- On-site parking
- Private dental insurance
- Private medical insurance
- Referral programme
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
- Commission pay
Ability to commute/relocate:
- Norwich: reliably commute or plan to relocate before starting work (required)
