Innovation Research Analyst Heathrow, England
Job description
Innovation Research Analyst
OUR BUSINESS
Looking for a challenge in one of the world’s largest airfreight logistics organisation and a FTSE 100 company?
At IAG Cargo we are in the business of moving things. From antibiotics to rhinoceros, gold bullion to avocados and everything in between. Whatever people need, wherever they are. In an era of digital screens and closed borders, we open the skies and fly the world to bring people the things they really need.
As the logistics and cargo brand of the International Airlines Group, you will work across the globally recognised brands of Aer Lingus, British Airways, Iberia, Level and Vueling as we build and shape a new logistics company. We believe in a world that is always moving, with values that underpin our business. By always delivering, always improving, always working as one team and always with integrity, we are creating an inclusive business that works for its customers and its colleagues around the globe.
THE ROLE
The Innovation research analyst will examine new and promising technologies together with business specialists for application of the examples in reality. Supports the development of prototypes, checking practical applicability, and accompanying them to final development.
Examines possible related business areas and potentials that link future or existing products and technologies of the company in a new context. With the view to possibly open up new business fields, or unlock business capabilities using existing resources and with relatively little additional effort
Job Grade
IAG Cargo Executive
Department
Digital and Information
Location
Madrid or London, plus remote with frequent travel required
Employment Status
Full time Permanent
Employment Contract
IAG Cargo UK or Spain
Number of direct reports:
None
Reporting to:
Innovation Lead
DUTIES
- Explores industry for technology developments that are relevant for IAGCargo business; identifies innovation opportunities and follows through to develop the ideas in collaboration with internal resources and external organizations.
- Executes medium to low complexity innovation pilots that result in recommendations to change business processes through the application of technologies and more efficient use of resources.
- Plans and collaborates with business experts to conduct moderate-to-complex analysis and build artifacts that lead to deliverables.
- Working closely with experts from the different areas of the company, detects improvements, and new opportunities
- Reimagining new customer experience in relation to IAGCargo products and services
- Proposing innovative ways of working, products and business models aimed at enhancing the company’s offering
- Monitoring, analyzing, and communicating innovation metrics to senior management to seek opportunities to improve the company’s innovative performance
- Analyzing internal processes or developments to identify potential profitable products or improvements for the market
- Quantifies benefits and develops business cases for innovation initiatives.
- May perform other responsibilities as assigned.
KEY STAKEHOLDERS
Internal
- Interfaces with all areas of IAG Cargo, Group IT, H51 as well as other OpCos innovation depts.
External
- External as required – IT Suppliers, Universities, Research Labs, Start Ups, other companies in the industry, other industries with similar characteristics, etc
PERSON SPECIFICATION
Skills
- Business oriented, focussing on benefits to the business
- Demonstrates resilience
- Ability to make constructive challenge
- Able to work within a team, seek support when needed but drive direction independently
- Knowledge of automation, collaboration, and transaction management tools
- Willingness to take risks and the ability to stay persistent
- Expertise in the field of product development/management
- Ability to prioritize multiple projects all at once
- Strong communication and networking skills
- Creative ability to think and plan
- Strong business and technical understanding
Qualifications
- Degree level in engineering, mathematics, physics, economics or statistics or equivalent or relevant experience in innovation departments
- Accredited Design thinking, process analysis and/or change management skills highly regarded.
Experience
Essential Experience
- Desktop tools including Excel, Powerpoint, MS Project, etc
Desirable Experience/Skills
- 3+years working experience as analyst, process lead, innovation departments
- Experience with Innovation, Design Thinking and Market Research
- English and Spanish speaking
As part of our workforce you will receive a competitive salary as well as access to a variety of our excellent benefits including Bonus, 26 days holiday, DC pension scheme, flight benefits, discounts with many high street retailers, good development prospects and the opportunity to be included in the annual incentive scheme.
We are one of the world's largest cargo carriers, come and be part of it.
To apply for the position of Innovation Research Analyst , please use the ‘apply now’ function.
