
infrastructure engineer London, England
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Location
About the job
Benefits
Things you need to know
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Location
About the job
Job summary
Job description
Responsibilities:
- Manage and provide technical support and maintenance for the AV and ICT Systems within the Crisis centre
- Investigate and resolve faults with Crisis management AV and ICT Systems
- Ensure that the Crisis Centre Security posture is maintained and all systems are protected from security issues and any security issues are highlighted appropriately
- Manage and Provide Technical Support to Crisis activations. Deploy for short duration's anywhere within the UK in support of operational requirements and training exercises
- Lead and support senior managers on technical project delivery (including leading on projects related to technical enhancements of the COBR facilities)
- Provide specialist technical support to other parts of NSS and wider Cabinet Office
Person specification
Minimum BTEC National or equivalent Level 3 qualification in (electrical, electronic, ICT, Telecommunications or similar engineering discipline)
or
Formal on the job training, preferably through a recognised apprenticeship scheme with a formal qualification in a relevant field(equivalent to a BTEC National), Including Military Technical training.
Proven technical experience of working on ICT, telecommunications or audio-visual systems
IET Professional Registration - Engineering Technician (Eng Tech) as minimum
Technical ability to lead on and investigate/track real time system faults as they occur and ensure they are resolved in a timely manner
Experience of working shift patterns and undertaking effective operational support across shifts e.g. maintaining handovers and system documentation.
Working knowledge of Communications, Technical and Network Security.
Working knowledge of Crisis Centre Audio Video systems, providing in depth technical support.
Maintain project documentation, including writing technical specifications, installation briefs, production of technical drawings and outline work specifications for construction contractors.
Carry out installation, testing and commissioning of new equipment, systems or infrastructure as directed by the Technical Manager
Experience of conducting system acceptance tests with colleagues, contractor teams and end users
Produce and update system drawings and associated documentation, provide input to technical specifications, installation briefs, technical drawings
Ensure Systems Configuration Change Control is maintained by updating Systems and Installation design drawings to capture the current state of modifications to systems installed in the Crisis Management facilities
Produce (if appropriate) and update any System Support Documentation as internal (in house) modifications are carried out on system installations
Carry out Technical Security Inspections of secure areas
Provide Crypto Custodian Support (keymat updates, equipment maintenance and software upgrades)
Maintain specialist skills by a mixture of Continuous Professional Development and formal training courses.
Full Clean UK Driving License
Licences
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Delivering at Pace
- Managing a Quality Service
- Seeing the Big Picture
We only ask for evidence of these behaviours on your application form:
- Making Effective Decisions
Technical skills
We'll assess you against these technical skills during the selection process:
- Applications must demonstrate an In depth knowledge of the following areas, as the role requires a high level of “hands on” Technical ability in Telecommunications
- Applications must demonstrate an In depth knowledge of the following areas, as the role requires a high level of “hands on” Technical ability in Networking and Infrastructure
- Applications must demonstrate an In depth knowledge of the following areas, as the role requires a high level of “hands on” Technical ability in Information Technology and Communications Systems
- Applications must demonstrate an In depth knowledge of the following areas, as the role requires a high level of “hands on” Technical ability in Audio Visual Systems
- Applications must demonstrate an In depth knowledge of the following areas, as the role requires a high level of “hands on” Technical ability in Technical Security
- Applications must demonstrate an In depth knowledge of the following areas, as the role requires a high level of “hands on” Technical ability in Power Systems
Benefits
- Learning and development tailored to your role.
- An environment with flexible working options.
- A culture encouraging inclusion and diversity.
- A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
- A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.
Things you need to know
Selection process details
Application process
As part of the application process you will be asked to complete a CV and personal statement, 250 word behavioural statement. Further details around what this will entail are listed on the application form.
- A Personal Statement of no more than 1000 words, which should address the essential and desirable criteria for the role listed in the Responsibilities section above. You should also outline why you are interested in the post.
- A 250-word Behaviour Statement on Making Effective Decisions
Selection process
During the sifting process we’ll use the information in your CV and personal Statement to assess your experience and skills against the criteria for this role. Should a large number of applications be received, an initial sift may be undertaken using the lead behaviour. Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment/interview.
If you’re successful at sift, you will progress to an interview. During the interview process we will assess your Technical Skills with questions to explore your technical knowledge, against the job requirements. This may require demonstration of skills. You will also be asked questions on the Delivering at Pace, Making Effective Decisions, Managing a Quality Service and Seeing The Big Picture.
Expected timeline (subject to change)
Expected sift date – [w/c 19/06/2023]
Expected interview date/s – [w/c 26/06/2023]
Interview location - Details to Follow
Reasonable adjustments
If a person with disabilities is put at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes.
If you need a change to be made so that you can make your application, you should:
Contact Government Recruitment Service via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the ‘Assistance required’ section in the ‘Additional requirements’ page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
Further information
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'contact point for applicants' section.
This post requires UK Nationality (some dual nationals may be ineligible) and a Current Developed Vetting (DV) clearance. As the post holder will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process. Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment. Further details will be provided at the conditional offer stage
Please note terms and conditions are attached. Please take time to read the document to determine how these may affect you.
Any move to Cabinet Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk
A reserve list will be held for a period of 12 months, from which further appointments can be made.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing [email protected] stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government
This role is full time only. Applicants who wish to work an alternative pattern are welcome to apply however your preferred working pattern may not be available and you should discuss this with the vacancy holder before applying.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
If you are not satisfied with the response you receive, then you can contact the Civil Service Commission at [email protected]. For further information on the Recruitment Principles. and bringing a complaint to the Civil Service Commission, please visit their website at: https://civilservicecommission.independent.gov.uk.
About Cabinet Office UK
CEO: Nick Clegg
Revenue: $25 to $50 million (USD)
Size: 1001 to 5000 Employees
Type: Government
Website: www.cabinetoffice.gov.uk
Year Founded: 1916
