Infrastructure Apprentice Swansea, Wales
Job description
Details
Reference number
Salary
Job grade
Contract type
Apprenticeship
Business area
Type of role
Engineering
Information Technology
Working pattern
Number of jobs available
Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Job summary
We pride ourselves as being an employer of choice and welcome and encourage applications from everyone, such as ethnic minorities, women, disabled people and those who identify as LGBT+.
To find out more about how we champion diversity and inclusion in the workplace and making DVSA a great place to work visit our Careers website.
A rewarding job where you earn while you learn!
Do you have excellent problem solving skills?
Are you an ambitious person who loves to exceed goals?
This role combines learning and practical on the job training. At the end of it all, you'll have a Level 4 qualification in IT Infrastructure. You’ll be fully supported to meet the learning requirements of the qualification.
The higher apprenticeship will be delivered by ALS Training, a leading provider of training, learning and development solutions with over 2,300 Apprentices in learning each week.
Make no mistake, it’ll be hard work. You’ll need to be highly motivated, but we’ll help you balance your work and studies, better still, you will enjoy a host of great benefits.
This is a great opportunity to gain a long career with DVSA’s Digital Infrastructure team.
If this sounds like you then please apply! We can’t wait to hear from you!
Job description
This role assists in the running of DVSA's corporate and Cloud infrastructure, helping to provide a high quality service and delivering value for money through the use of in-house resources and specialist and commodity suppliers.
The work takes place across four main areas - EUC (End User Compute), Platform Services, Network Support and Operational support.
Responsibilities include, but are not limited to;
- Assist the engineers on change projects and continuous improvement to replace or enhance the current service provision
- Assist the engineers in the monitoring of the operation of DVSA’s infrastructure, helping to ensure that systems provided meet requirements, suppliers are meeting SLAs, and faults are tracked.
- Build solid relationships with internal teams to make sure a quality service that delivers to OLA’s and SLA’s with the business and has robust and repeatable release processes
- Building strong relationships with key suppliers to ensure seamless delivery across internal and outsourced resources
For more information about the role and responsibilities please see the attached Candidate Pack.
Person specification
To thrive in this role, you will have knowledge of Networks, Cloud Technologies and Desktop Operating systems. You have excellent communication skills in varying circumstances, with the ability to tailor this to your audience.
You are enthusiastic towards learning and development, specifically infrastructure related IT skills.
We are seeking an individual who can pick up new skills with ease, being able to organise your time effectively and balance your work and studies.
Eligibility
To be eligible for this higher apprenticeship, you must:
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Must hold one of the following:
- A Levels, or equivalent educational attainment, including the Level 2 IT Diploma, Welsh or International Baccalaurette or other relevant Level 3 or 4 qualifications
- An Apprenticeship (Level 3)
- Employment within the technology/telecommunications industry for a number of years and can demonstrate that they have a reasonable expectation of achieving the required outcomes of the Higher Apprenticeship.
- Have the right work in the UK.
- Not be in full-time education.
- Not be in receipt of funding for other learning programmes at the point of enrolment for this higher apprenticeship.
- Have valid and eligible residency status and be resident in the UK for 3 years before the start of the higher apprenticeship.
If you currently hold or are working towards a similar qualification of the same level or higher, then you will not be eligible to apply for this vacancy. In order to be eligible for our higher apprenticeship vacancy, any qualifications previously held or currently being worked towards must differ in content so that this higher apprenticeship provides substantial new skills.
If you apply and are found to possess the above: your application will not be considered; any offer of employment will be withdrawn, and your contract will be terminated.
Potential Apprentices should bear in mind that a Higher Apprenticeship combines the challenges of higher level education with full-time employment, and should be prepared for the greater volume and level of study than Level 3 qualifications and Apprenticeships.
Additional Information
You will be fully supported to complete the higher apprenticeship. On completion we will seek to continue your development with the potential of becoming Senior Infrastructure Engineer.
Please note that there will be occasional travel required with this role to other DVSA locations, including overnight stays.
About Us
The Driver and Vehicle Standards Agency (DVSA) helps everyone stay safe on Britain's roads.
We do this by helping people through a lifetime of safe driving, helping them keep their vehicles safe to drive, and protecting them from unsafe drivers and vehicles.
Our work affects millions of people and thousands of businesses. Most importantly, our work saves lives.
We're an innovative organisation that values professional expertise. We invest in our people and champion inclusive and diverse teams. And we make sure colleagues have the skills to meet the needs of Britain’s road users.
If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.
Behaviours
We'll assess you against these behaviours during the selection process:
- Making Effective Decisions
- Working Together
Benefits
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.
If you would like to read more about the great opportunities and benefits of working at DVSA visit our Careers website.
Things you need to know
Selection process details
The sift is due to take place 15th and 16th May 2023.
Interviews are likely to be held during week commencing 5th June 2023.
This interview could be conducted via a video interview, details of which will be provided to you should you be selected for interview.
We’ll try to meet the dates we’ve set out in the advert. But there may be occasions when these dates will change. We’ll give you plenty of notice of any important dates.
How to Apply
As part of the application process you will be asked to provide a CV and Personal Statement. Further details around what this will entail are listed on the application form.
For your Personal Statement, please provide detailed evidence of the following:
- Your knowledge of Networks, Cloud Technologies and Desktop Operating systems
- Your experience of when you have demonstrated excellent communication skills
- Your experience of solving problems
Your personal statement will be limited to a maximum of 750 words.
The selection process will be designed specifically for the role. As a result, your assessment will include:
- An interview
If you would like to find out more about what it’s like to work for DVSA and how to apply, we will be holding virtual sessions to find out more. Please click here to secure your place at one of our upcoming events.
You’re encouraged to become familiar with the candidate pack as you may be assessed against any of the criteria recorded within.
The Department for Transport recruits using Success Profiles. For each role, we consider what you need to demonstrate to be successful.
This gives us the best possible chance of finding the right person for the job, drives up performance and improves diversity and inclusivity.
You can read more about Success Profiles here.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.time
Further Information
For more information about how we hire, and for useful tips on submitting your application for this role, visit the How we hire page of our DfT Careers website.
Before submitting your application, we encourage you to visit our Recruitment in detail page of the DfT Careers website. You will find detailed information about the entire recruitment process and what to expect when applying for a role in the Civil Service.
Throughout this job advert there are links to the DfT Careers Website, which provides you further information to support your application. Should you be unable to access the information on our website, please email [email protected] for assistance.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the Republic of Ireland
- nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS) (opens in a new window)
- relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
- relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
- certain family members of the relevant EU, EEA, Swiss or Turkish nationals
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
Further information
If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website Here
