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Job objectives and responsibilities

• To deliver reliable, actionable intelligence concerning crime and security threats to the Sainsbury's network in order to drive the resource to risk model, and contribute to creating a safe and secure environment.

• Proactively merge intelligence from disparate qualitative and quantitative sources and draw inferences and conclusions based on client needs.

• Proactively update/maintain the Sainsbury's PROTECT incident managment platform and support client with further roleout of platform. Ensuring high levels of integrity are maintained and sufficient audit trails.

• Proactively check that all reported Sainsbury's incidents are accurately reported, reviewed and escalated appropriately

• Provide the highest standards of intelligence to influence key decision makers internally.

• Maintain the dynamic risk register, working with the Corporate Security Manager to deveop an effective risk based deployment model

• Supports a great working environment that reflects both Mitie and Sainsbury's values

• To deliver results that meet the agreed ‘Ways of Working' and set KPI's

• To maintain and promote the Mitie brand and reputation by providing an industry leading security provision.

• Maximise the efficiency of the deployment of officers utilising systems and technology to deliver intelligence led services based upon risk and data analysis.

• Contribute to the success of the Sainsbury's contract through effective training and continuous on-going colleague coaching.

• Support the client and be responsible for the timely completion of corporate related reporting and any other related tasks/activities

Main duties

• Analyse data to provide advice or more effectively managed security resources.

• Oversignt and administration of travel platform and to ensure colleagues travel data is up to date.

• Oversignt and administration of PROTECT Incident Management platform.

• Create intelligence products to identify risk and vulnerabilities to our client's corporate operations and wider estate

• Management of follow up incident support and ensure appropriate risk mitigation solutions are presented to the Corporate Security Manager

• Present intelligence and evidence to the client and law enforcement partners

• Promote intelligence sharing with internal and external stakeholders including law enforcement partners

• Bring to the fore innovations in crime threat intelligence to enhance the capability and reputation of the origination as an industry leader

• Actively engage with internal and external customers to fully understand operational requirements and promote effective crime prevention strategies

• Ensure the compliance with GDPR and company and client quality standard

• Where appropriate, implement actions to protect the business and minimise non-compliance at all times

• Work and communicate with other support functions as appropriate to ensure workflow is effective and delivers the right output in the right timescales

• Provide training and oral briefings to the client and contract management team as required

• Delivery of time critical tasks as directed by the client and and contracts senior management team

• Complete ad-hoc projects as designated by the Group Security Manager or the client on time and to the required high standard

Personal Specification

Essential Skills and Experience

• Strong big-data analytical ability – an expert user of Microsoft Office products, in particular Excel, and use of crime intelligence databases and a good working knowledge of Word , Outlook and Power Point

• Experience in writing strategic and tactical reports

• Strong understanding of organised acquisitive crime or loss prevention witin retal and distribution

• An excellent communicator with experience in delivering oral and written presentations to senior leadership

• Customer service focused

• Ability to build and maintain relationships with a strong team ethic

• Good educational background and a solid command of written and spoken English

• Experience of working within a demanding fast-paced environment

• Strong communication and customer service skills

• Ability to work under pressure amd make quick decisions

• Good communication skills, both verbal and written

• Reliable, flexible and discreet

• Experience of working in a controlled environment

• Solid organisational skills with the ability to coordinate multiple priorities and achieve tight deadlines

• A positive attitude and ability to deal with pressure professionally

• SIA Licence holder - CCTV & minimum front line Guarding * desirable

Health and Safety responsibilities

• Follow Group and company policies and procedures at all times
• Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment
• Use all work equipment and personal PPE properly and in accordance with training received
• Report any issues or training needs to your Line manager and /or via your divisional incident reporting system

Information Security

• Ensure compliance with Mitie's information security procedures in all activities
• Proactively identify and report security risks to your manager
• Report actual and suspected security incidents

Note

This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.