Information Assistant (Librarian) England
Job description
About The Role
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The Knowledge Management Team (Library) are currently looking for a new team member. You will have strong team-working and interpersonal skills, and a capacity to carry out routine work quickly, methodically and to a high standard. You will be a confident user of IT, with a willingness to further develop your skills in this area. With excellent customer service skills, you will be liaising with colleagues across the firm’s offices often via Teams or email. Experience of working within a library or law firm setting would be advantageous, but full training will be provided.
The Knowledge Management Team is an expanding team who help Partners and Fee Earners access the legal information they need by providing them with access to our online resources, electronic and print texts and periodicals, as well as sourcing information from third parties on their behalf. Our help ranges from resetting a password to providing training on how to use our resources, to applying to external suppliers for specialist content.
Based in Northampton and reporting to the Head of Library and Knowledge Management Services we are open to a hybrid working pattern, but you must be able to work from the Northampton office for at least three days a week.
Responsibilities to include:
- Responding to help requests on using and accessing our legal databases and resources
- Supporting users in using the resources provided by the Knowledge Management Team
- Assisting in creating and updating user guides and resource documents (under the guidance of the Head of Team)
- Assisting in creating newsletters and updates for our intranet site
- Creating and updating spreadsheets to aid in the administration of our resources
- Some spreadsheet analysis to aid usage statistic reporting
- Assist in the circulation of print text and journals and filing of looseleaf updates
- Undertake routine administrative tasks for the team
About You
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- Excellent numeracy and literacy skills
- Experience of working in a client facing environment
- Excellent IT skills including good knowledge of Outlook, Word and Excel
- The ability to communicate clearly, concisely and accurately
- Good organisational skills
- Experience in working in a library or law firm is preferable, but not essential
About Us
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Benefits of working with us:
- Scottish Widows Pension Scheme
- Support staff bonus scheme
- 27 days annual leave (plus public holidays)
- Happy People / Perks at Work benefits portal
- Cycle to Work scheme
- Life Assurance
- 1/3 gym membership contribution
- Flu vaccinations
Is HCR the smart move for you?
HCR suits people who love a challenge and want to work in an environment where careers thrive on the back of hard work and personal merit. Our people enjoy feeling part of something bigger than themselves, and whilst our clients drive our development, it is our people who bring their energy, enthusiasm, and entrepreneurial mindsets together to solve problems and help our clients succeed.
Why HCR people love their jobs
Our people tell us they enjoy working on good quality, interesting matters from a wide variety of our clients, because they get the experience they want to develop their careers. We will give you responsibility early, the mandate to make things happen and we’ll back your good ideas. Our “Passion for People” lives and breathes every day throughout the firm as our peoples’ energy and sense of fun create a warm environment in which to thrive.
What career progression will HCR offer you?
HCR’s growth constantly creates opportunities for people who want to go places and make a difference, your career plan can become part of our growth plan. At HCR you can expect to work with friendly, energetic, ambitious people, who love getting stuck into a client problem, and enjoy celebrating a good outcome. Our people value the sense of community provided by the individual personality of each office and the collegiate approach across all our service and sector teams.
What does HCR believe, achieve and stand for?
As a Times Best Law firm, among the UK Top 60, we provide the full range of services that you would expect to organisations, business leaders and individuals. However, in our mission to give everyone the opportunity to experience a different kind of legal service we take an entrepreneurial approach. We’re flexible and responsive to the needs of our clients, delivering the best outcomes for them. We have more than 800 lawyers and support staff, including more than 150 partners, and have been awarded the Law Society’s Lexcel quality mark in recognition of our compliance and client care standards.
With ten offices in England and Wales our well-established presence stretches from west to east, ensuring clients can access a full-service legal offering no matter where they’re located. We’ve expanded significantly in Birmingham, Cardiff and the Thames Valley, and our merger with Hewitsons resulted in a full service regional hub being established in the heart of the Waterside innovation area centre of Northampton. Our London and Cambridge continue to grow apace.
With solid connections in the communities we work in, and a track record of delivering legal advice to businesses and individuals throughout the areas we base ourselves in, our clients continue to value our approach to providing legal advice, in the way they need, when they need it.
As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients.
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We also want you to achieve your absolute best during the recruitment process. Please let us know of any changes we can make at any point that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV.
A note for recruitment agencies – The HCR Resourcing Team is responsible for recruitment across the firm, and where possible will use direct hiring methods. We do work with a Preferred Supplier List, and where appropriate, we will release vacancies to those agencies who we deem most appropriate to support us. Only those agencies will be invited to submit candidates via our recruitment portal. Any speculative or unsolicited CVs sent to any employee or Partner of HCR will not be considered an introduction, and no fees will be applicable. Furthermore, we retain the right to pursue these candidates without query of ownership
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