Information and Technical Support Manager

Information and Technical Support Manager Brize Norton, England

Ministry of Defence
Full Time Brize Norton, England 27080 GBP ANNUAL Today
Job description

Details

Reference number

243797

Salary

£27,080

Job grade

Executive Officer
D

Contract type

Permanent

Business area

MOD - Air - MOD - AIR - Joint Air Delivery Test and Evaluation Unit

Type of role

Information Technology
Knowledge and Information Management

Working pattern

Flexible working, Full-time, Job share, Part-time

Number of jobs available

1

Contents

    Location

    About the job

    Benefits

    Things you need to know

    Apply and further information

Location

JADTEU, RAF Brize Norton, Carterton, Oxon, OX18 3LX

About the job

Job summary

The Joint Air Delivery Test and Evaluation Unit (JADTEU) is a unique unit within Defence responsible through design, trails, and evaluation for enabling the delivery by air of personnel by parachute, and or machines and materiel as internal aircraft loads, underslung helicopter loads, and loads delivered by parachute from aircraft in flight. JADTEU's intent throughout is to enhance Defence capability by assurance of safety, design compliance, efficiency and effectiveness. As part of the Air and Space Warfare Centre (ASWC), JADTEU is recognised as the sole authority to conduct this activity through design assurance and physical evaluation of equipment. JADTEU's products include trials reports, load preparation instructions, publications content, and drills and procedures. JADTEU is based at RAF Brize Norton in Oxfordshire.

The Information and Tech Support post is pivotal for ensuring the smooth running of IT systems and Information Flow, to enable JADTEU's output to Defence.

Elements of the role must be performed on-site, but some remote working will be possible with a personal issue MODNET laptop.

This post attracts a Functional - IT Manager RRA: £1000 RRA after one year satisfactory performance with a further £1500 RRA after two years satisfactory service

This position is advertised at 37 hours per week.

Job description

Info and Tech Spt Mgr is responsible to Commanding Officer JADTEU through the Business Support Manager for the efficient management of all hard and soft copy data held within JADTEU in accordance with MoD Information Management (IM) policies and the timely and efficient support of the IT that supports JADTEU Trials.

Who are we looking for?

Whilst we have no preconceptions as to what sectors or industries you will have worked in, it is important that you provide detailed evidence and examples of proven experience at Executive Officer (EO) level (please see CS Behaviours linked below), that demonstrates the essential criteria and where possible the desirable criteria.

Training may be provided to support the role delivery if required.

Person specification

  • The Information Management of all electronically held data within JADTEU, developing and maintaining File Store and Shared Working Areas such as SharePoint (SPOL) procedures dictate. (Ensure that IM policy procedures are followed within JADTEU in accordance with JSP 747, 441 and AP 7002). Maintain the electronic filing system within the JADTEU Shared Working Area and the JADTEU File Store.
  • Configuration, Administration and Maintenance of JADTEU retained IT Systems on separate LAN’s including, but not limited to, Computer Aided Design (CAD/FE) system, Graphics and Tech Author Publications, CD/DVD Publication system, Wide Format Plotting System, Audio Visual (AV) systems, and Standalone Broadband terminals.
  • Identifying and fixing non-MODNET hardware and software problems using whatever means are available, e.g. Spare parts sourced from ASWC, through them Small Systems Maintenance contract or from other similar out of order equipment.
  • Designing, Building and Evolving Sharepoint for JADTEU and preparing a way forward for future MoD IM procedures and policies.
  • Administration of MODNET purchases for accounts, equipment etc through the ISS catalogue ordering system.
  • Act as Local Security Officer (LSO) and as an Authorised Demander (AD) for JADTEU (Including Password resets, admin for group data access, new accounts, moving users between roles and sites.
  • In accordance with ASWC and MoD policies and guidance, the implementation of the strategy for best-practice IM throughout JADTEU to meet business and/or operational objectives to include identification of present and forthcoming unit IT training requirements in conjunction with the current IT state.
  • Act as Branch Records Officer (BRO) advising Unit personnel on both Electronic and Hard Copy file management matters and maintain Document and DATA Control Procedures. Maintain classified documents, including MOD 102’s
  • Ensure up-to-date guidance and support is available to help staff make best use of information and MODNET capabilities.
  • Act as Unit Freedom Of Information (FOI) Officer and ensure Unit compliance with current legislation including FOI Act, Data Protection Act and any other relevant legislative procedures including responsibility for the JADTEU input to the Air Information Asset Register.
  • Act as the Unit Security Officer (USyO) looking after all aspects of Unit Security including but not limited to: Physical, Information, Personnel, and CIS.
  • Administration of JADTEU Secret files including raising and closing, 10 and 100% checks.
  • Ordering and control of JADTEU consumables and section stationery bids through CP&F, this includes co-ordinating with suppliers to request quotes and checking existing orders.
  • Supporting JADTEU off station activities and tasks by maintaining and supplying laptops and peripheral equipment e.g. portable printers, projectors, media sticks, and wifi dongles.
  • Deputise for the Business Support Manager in their absence.

Behaviours

We'll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Making Effective Decisions
  • Working Together
  • Changing and Improving
  • Leadership

We only ask for evidence of these behaviours on your application form:

  • Making Effective Decisions
  • Changing and Improving
  • Leadership

Benefits

  • Learning and development tailored to your role within JADTEU HQ.
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity, as well as promoting employee well being and health.
  • A Civil Service pension
  • 25 days annual leave per year, rising by 1 day per year to a maximum of 30 days upon completion of 5 years' service.
  • In addition to 8 public holidays per year you will also receive leave for HM The King's birthday.
  • Minimum 15 days special leave in a rolling 12 month period for volunteer reserve commitments.
  • Special paid leave to volunteer up to 6 days a year.
  • Enhanced maternity, paternity and adoption leave.
  • Access to MoD employee discount scheme, offering savings at hundreds to top retailers.
  • On site Gym facilities

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment by 31st December 2022. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at www.childcarechoices.gov.uk

Please note: Interview travel expenses will not be reimbursed.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Things you need to know

Selection process details

This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.

Candidates are required to complete an online CV; to include job history, full details of education, qualifications, previous experience, and skills.

Candidates are also required to completed a Statement of Suitability of no more than 750 words.

Candidates invited to interview will be asked questions on CS Behaviours and the Government and Information Management (GKIM) profession Skills Framework listed and linked in this advert.

They must use appropriate examples from previous experience that meet criteria, using the STAR principle.

As a result of the changes to the UK immigration rules which came into effect on 1 January 2021, the Ministry of Defence will only offer sponsorship for a skilled worker visa under the points-based system, where a role has been deemed to be business critical. The role currently being advertised has not been assessed as business critical and is therefore NOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.

Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Apply and further information

This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Recruitment team :

Further information

Please ensure you read the attached candidate information document prior to completing your application. Please refer to the attached Candidate Information guide.

Information and Technical Support Manager
Ministry of Defence

www.mod.gov.me
Podgorica, Montenegro
Unknown / Non-Applicable
201 to 500 Employees
Government
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