Job description
Initially each new member of the team is trained on answering support questions by phone or email. Next a new employee learns to execute routine tasks live forwarding drug orders and data management. Over the next couple of years (or less) each person learns more and more about the systems and grows in responsibility for problem solving. There are two really important tasks early in a person’s career: learning to perform internal user acceptance on each study we build and understanding how the design of the IRT system meets the needs of each protocol. Both tasks involve a sophisticated understanding of complex technical and verbal information. Once these skills are mastered, employees begin to design and write specifications for new IRT studies. Writing specifications demands superior analytical skills and considerable interpersonal expertise in order to manage the relationship with the sponsor and the system timelines. Full training is provided.
We need a really high level of dedication to learn the job and then a lot of initiative and responsibility to actually manage projects independently.
- Problem solving/answering support questions by phone or e-mail
- Input into design of IRT system through writing specifications to ensure the design meets the needs of the protocol
- Oversee drug supply process and problem solve issues that arise;
- Train internal and external users on the systems, occasionally training is held at external meetings;
- Maintain clinical study documentation.
- Bachelor's degree;
- Some experience in an office setting is preferred;
- Excellent organizational and prioritization skills;
- Knowledge of Microsoft Office;
- Great attention to detail and excellent oral and written communication skills;
Awards:
- Medpace historically named a Top Cincinnati Workplace by the Cincinnati Enquirer
- Recognized by Forbes as one of America's Best Mid-size Companies in 2021
- Medpace ranks amongst top CROs for site ratings across all 10 important attributes including CRA training, preparation & organization, accessibility of staff, open communication, and ensuring timely drug availability
- Continually recognized with CRO Leadership Awards from Life Science Leader magazine based on expertise, quality, capabilities, reliability, and compatibility
- Ranked in the top 10 on the 2021 LinkedIn Top Companies list in Cincinnati
EO/AA Employer M/F/Disability/Vets