Job description
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The opportunity
With the continuing and rapid development of tax technology solutions and in particular Software-as-a-Service (SaaS) solutions, it is necessary to enhance our operational models to achieve success in the future. In preparation for the future, EY Tax and Law have created a new “Centre of Excellence” (CoE) to support SaaS solutions throughout their lifecycle.
The objectives of the SaaS CoE are twofold:
- Operational management of Tax and Law SaaS solutions and
- Sales enablement and support to drive the market success of these solutions.
The SaaS CoE currently supports Tax and Lax solutions Global VAT Reporting Tool (GVRT), Mandatory Disclosure Regime (MDR) Web and Data Permissions Navigator (DPN), and this number of solutions is expected to grow rapidly.
In joining the SaaS CoE you will have an exciting opportunity to contribute to the ongoing success of this new business unit, becoming deeply embedded in the operational management of the SaaS CoE and thus ensuring the smooth running of the technology solutions that it supports.
We are looking for an experienced Indirect Tax professional to join the GVRT product team within the SaaS CoE, dedicated to achieving success in the continued development of the product, driving adoption across the business, and assisting client teams with implementation and ongoing support.
Your key responsibilities
Your responsibilities will include:
- Working closely with the Product Manager and in-house development team to identify, scope out, and refine new functionality to meet client needs and emerging market opportunities
- Developing a comprehensive knowledge of the solution
- Authoring documentation to explain new and existing functionality to internal and client users
- Investigating and resolving incoming product-related tickets and incidents from the support desk
- Assisting client teams with product related information to support the ongoing pursuits and implementations
- Working with regional specialists and the content team to ensure that content configuration for each country remains up to date and compliant with local requirements
Skills and attributes for success
We are looking for people with excellent communication abilities with relevant experience in a commercial position.
To qualify for the role you must have
A background in VAT/GST compliance and reporting, with exposure to multiple countries/jurisdictions- Extensive experience with use and/or implementation of Indirect Tax reporting software solutions
- A proven record of innovation and designing successful solutions to client/business challenges
- Strong analytical skills and capable of independently resolving issues
- Communicates successfully with both technical and non-technical audiences in both written and verbal communication
- Ability to work with stakeholders and colleagues from a range of disciplines and backgrounds in a professional and collaborative way
Ideally, you’ll also have
Experience working in a professional services environment- Understanding of other Indirect Taxes (Plastic Packaging Tax, Insurance Premium Tax, etc.)
- Familiarity with the Agile methodology or other product development methodologies
- Good technology proficiency (Excel, automation, BI, etc.)
- Experience with GVRT
What we look for
Relevant professional qualifications- 3+ years Indirect Tax experience
What we offer
As part of this role, you'll work in a highly integrated, global team with the opportunity and tools to grow, develop and drive your career forward. Here, you can combine global opportunity with flexible working. The EY benefits package goes above and beyond too, focusing on your physical, emotional, financial and social well-being. Your recruiter can talk to you about the benefits available in your country. Here’s a snapshot of what we offer:
Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.- Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
- Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
- Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
Please apply to this role only through the ‘Apply’ link (not through the local office). Your application will then be routed to the appropriate recruiting team.
The exceptional EY experience. It’s yours to build.
EY | Building a better working world
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