inbound sales representative London, England
LanguageLine Solutions
Full Time
London, England
45000 - 32277 GBP ANNUAL Today
Job description
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.
Job Description
Position: Lead Generator
Department: Growth Team
Reports to: Head of Growth
Location: Head Office / Remote (Hybrid)
LanguageLine’s UK operation is part of the worldwide LanguageLine Solutions group with global headquarters in California and European headquarters in London. Over its 40-year history, LanguageLine Solutions has ensured the best interpreting and translation services available in the industry.
Main Job Purpose
As a Lead Generator, this role plays a vital role in identifying and creating new business opportunities for our Business Development Managers (BDMs) to pursue and close. The primary responsibility will be to generate high-quality leads through various channels and engage with potential clients to understand their needs and introduce our translation, localisation and interpreting solutions.
Specific Tasks
- Lead Generation: Utilise a variety of lead generation techniques, including market research, online networking, cold calling, email campaigns, and social media, to identify and qualify potential clients.
- Prospecting: Research and identify key decision-makers within target companies to establish initial contact and create a pipeline of potential clients.
- Engage and Qualify: Engage with prospects through effective communication channels, such as phone calls, emails, and social media, to understand their translation/localisation needs, qualify their interest, and identify opportunities for our solutions.
- Solution Presentation: Clearly and persuasively communicate the value proposition of our services to prospects, highlighting the benefits and differentiators that address their specific requirements.
- Relationship Building: Nurture relationships with potential clients by consistently following up and providing relevant information, ensuring a positive and personalised experience.
- Collaboration with BDMs: Collaborate closely with Business Development Managers to pass qualified leads and provide them with all the necessary information and context to successfully close deals.
- Sales Support: Provide support to BDMs during the sales process, including coordinating meetings, preparing sales materials, and assisting in proposal development.
- CRM Management: Accurately record and update all lead and prospect information in the CRM system to track progress, generate reports, and ensure accurate data.
- Take personal responsibility for ensuring that personal information is used fairly and lawfully within GDPR guidelines, report any personal data security incidents immediately and abide by the Information Security Policy detailed in the Staff Handbook
- Any other duties appropriate to the position.
Person Specification
The following range of experience, knowledge and skills are required:
Essential:
- Previous experience: in a lead generation or sales role.
- Communication Skills: Excellent verbal and written communication skills with the ability to engage and build relationships with prospects and effectively articulate complex concepts in a concise and compelling manner.
- Persuasive Skills: Demonstrated ability to influence and persuade potential clients, showcasing strong negotiation and objection-handling skills.
- Self-Motivation: Proven track record of working independently and meeting or exceeding lead generation targets in a goal-oriented environment.
- Organisation and Time Management: Ability to manage multiple priorities, meet deadlines, and effectively prioritise tasks to maximise productivity.
- Technological Proficiency: Proficiency with CRM systems, lead generation tools, and other sales productivity software.
- Team Player: Strong collaborative skills with the ability to work effectively as part of a sales team, supporting and contributing to the overall success of the team.
Desirable:
- Industry experience within the translation/localisation industry or a related field.
- Strong understanding of the translation/localisation industry, including key market players, trends, and challenges faced by businesses seeking localization solutions.
- Knowledge of Salesforce CRM and ZoomInfo
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
Compliance with Disability Laws. It is the policy of LanguageLine that qualified individuals with disabilities not be discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is also our policy to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. We are prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.
PAY TRANSPARENCY NONDISCRIMINATION PROVISION
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-I.35(c)
LanguageLine Solutions
www.languageline.com
Monterey, United States
Scott W. Klein
$500 million to $1 billion (USD)
10000+ Employees
Company - Public
Telecommunications Services
1982
