Inbound Customer Sales Advisor Manchester, England
Job description
We are seeking proactive, solution-minded individuals to work for our award winning, exciting, and expanding Customer Service team.
David Phillips is the premier furnishing service provider for agents, investors, property developers and other residential property providers across the United Kingdom. This includes build-to-rent developers, student accommodation and care home providers.
We have over 20 years’ experience of supplying design-led furniture through our rental, fitted furniture, interior design and core furnishing services. We operate in the challenging intersection between B2B & B2C, service & retail. This makes it possible to provide turn-key services to the highest profile developments throughout the UK.
We are looking for a proactive Inbound sales advisor who can excel in a fast-paced environment and ensure that all customer issues are swiftly resolved. The right candidate must be enthusiastic and have a belief in providing sales experience alongside customer service. Dealing with all inbound calls from existing customers and online leads, identifying our customer needs, and finding appropriate solutions. Your role will be to make sure our customers receive an exceptional and personal service every time.
Good working experience, knowledge, and skill in the use of Microsoft Office suite of software particularly Micro-soft Dynamics Navision (ERP) and Office 365
Knowledge of a ticketing system – Freshdesk / Zendesk is advantageous
Good communication skills with accurate transference of data.
We operate a hybrid working pattern which allows colleagues to gain a work life balance with the opportunity to work from office and home for part of the week after a probation period.
Job Types: Full-time, Permanent
Pay: From £25,000.00 per year
Benefits:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- Day shift
- Holidays
- Monday to Friday
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Manchester, M17 1PZ: reliably commute or plan to relocate before starting work (required)
Work Location: Hybrid remote in Manchester, M17 1PZ
Reference ID: CSC 05/2022
