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Position: Inbound Contact Centre Adviser

Location: Bloom Street, Manchester M1 3HZ

Closing date: 25 September 2023

Job title: Inbound Contact Centre Adviser

Location: Bloom Street, Manchester M1 3HZ

Salary: £21,255

Salary pro rata: Yes

Hours per week: 37.5

Type of contract: Permanent

Closing date for applications: 25 September 2023

Closing time: 10:00

Interview date: 29 September 2023

Link to job pack for application and for more information:
https://100hires.com/j/9bdRzz7

We have fantastic entry level opportunities to join our friendly and professional contact centre team. We are based in the heart of the City Centre (5 mins from Piccadilly) and offer a Monday to Friday working week with no unsociable shifts!

Do you enjoy helping people? Are you a compassionate and people focused person? This could be the role for you! Our Tier One Advice Service is the first point of contact for those seeking advice and support on a range of topics such as energy and issues with goods and services. Advisers conduct an initial assessment of the clients needs, give basic advice and self help information and are able to make arrangements for further assistance where needed. Sound like something you could do?

If you are friendly, reliable and eager to learn we’ll give you all the training and support you need for a great career! We offer a supportive environment, where our people feel valued and enjoy plenty of opportunities for professional development within our organisation.

Applicants need to be comfortable working in a target driven environment and have a desire to help people.

We can offer you a supportive culture within a charity setting committed to social justice. Because our people always go the extra mile to help our clients, we reward them with an attractive remuneration package with excellent terms and conditions (see job pack).

Every local Citizens Advice is a registered charity. Different application procedures are adopted by individual local Citizens Advice. Contact the relevant one as outlined in the information about this role. You should not send an application form to national Citizens Advice.

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.