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Do you want to work with a company who has been voted ‘Great Place to Work’ for the 4th year running and the Forbes World’s Best Employers for 2021?

• Are you looking for a rewarding and fast paced role where you support companies and individuals to relocate globally?
• Are you looking to work completely remote within the UK?
• Do you thrive from a busy and demanding role?
• Do you enjoy customer service, project coordination and managing your own workload?

Then look no further a role at Cartus is for you!
About Cartus:
Cartus is a global trusted industry leader, guiding clients through thousands of corporate relocation programs, large and small, unique and complex. For more than 60 years, Cartus has helped relocating employees and their families find their way to new homes, new communities, and new experiences.
We do it through an unwavering focus on listening and delivering services, solutions, and expertise that respond to their needs and the needs of their companies around the world.

Primary Function:

Drive international and domestic start-ups for flawless implementations. Manage all resources and processes to complete mutually agreed upon scope and critical milestones within project time frames. Work in close partnership with client and all internal departments across global boundaries to effectively manage risk and deliver seamless implementations. Heavy client interface required for communicating resource requirements and managing expectations.

Major Responsibilities:

• Assume full ownership of international and domestic implementations
• Assist client in identifying and prioritizing client’s tactical and strategic requirements; align requirements in the context of implementation objectives
• Develop project plan for implementation; identify project interdependencies
• Engage appropriate Cartus and Client resources to build project team
• Manage all project resources to ensure alignment with project goals
• Identify risks and develop risk mitigation strategy
• Proactively manage and troubleshoot issues
• Coordinate timely completion of deliverables from all internal functions such as compensation, relocation accounting, billing, client services, supply chain, L&D, etc.
• Maintain proactive communication with client to ensure startup success

• Identify gaps between contracted services and client requirements to ensure in-scope implementation and additional revenue opportunities

• Analyze client policy for system configuration and make best practice recommendations to client
• Develop strategy for clients’ in-progress files including recommendations to client on transition population and applicable Cartus services

• Drive communication strategy with all project resources to effectively manage project
• Navigate Cartus and Client organizations effectively
• Solicit ongoing feedback from all stakeholders to ensure success
• Incorporate best practices throughout the implementation as applicable
• Share key lessons from projects within the implementation team to enable knowledge, build process enhancements, and facilitate continuous improvement in project management
• Manage ad hoc internal, non-implementation, and other projects as deemed appropriate by management

Qualifications: Selection Criteria

• Expertise in global and mobility management
• Minimum two years’ experience in project management or client-focused international/domestic environment with proven track record of excellent customer service and proven client satisfaction
• Bachelor’s Degree required
• Previous account management, operations management, or financial management experience preferred
• Demonstrated analytical and process skills required
• Experience in project management, leading change management, process mapping and service delivery design preferred
• Successfully work with diverse cultural groups
• Simultaneously manage multiple projects some of which may have overlapping deadlines
• Must be self-motivated to work autonomously as well as network and support others
• Must be a good listener to assess impact of information being shared – must have the ability to ‘connect the dots’
• Computer proficiency in MS Office required

Critical Dimensions:

• Strategic, analytical and global mindset with solid judgement, decision-making and persuasion skills while maintaining high ethical standards
• Recognized excellence in client-facing interactions, goal focused, customer service advocacy
• Excellent presentation, facilitation and communication
• Exceptional influencing, negotiation and change management skills
• Proven ability to work autonomously, with high levels of ambiguity, across multiple time zones/regions with limited project oversight while keeping project in scope and on time
• Additional dimensions include: Cultural awareness, Ability to plan and organize efficiently, Flexibility, Detail-oriented, Work in a team environment, Innovative and resourceful, Proactive and Responsive
• Must be able to accommodate working across global time zones
• May be required to travel

Full-time

Cartus

We are excited to announce that Realogy is now Anywhere Real Estate Inc. It will take a few months for us to transition to our new brand. For more information about this change, please click here.

With more than 60 years in operation, Cartus offers a broad range of world-class employee relocation services designed to manage all aspects of an employee’s move and facilitate a smooth transition in what otherwise may be a difficult process for that employee. Cartus is a leading provider of outsourced relocation services in the United States and worldwide. The Company assists in the transfer of employees from more than half of Fortune 50 companies, and facilitates U.S. corporate-sponsored relocations, including orchestrating moves for numerous affinity membership organizations and government agencies. Cartus is a subsidiary of Anywhere Real Estate Inc.

Anywhere Real Estate Inc. (NYSE: HOUS) is on a mission to empower everyone’s next move. Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate, Century 21®, Coldwell Banker®, Coldwell Banker Commercial®, Corcoran®, ERA®, and Sotheby's International Realty® - the Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures. Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey. With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories.

At Anywhere, diversity fuels success – for our company and for our employees. We strive to be the preferred company for diverse talent, committed to creating an inclusive environment that encourages everyone to succeed. We pursue talent – strategic thinkers who are eager to innovate, focused on execution and accountable for results. We value diversity – respecting backgrounds, cultures, perspectives.

You’ll find our commitment to diversity reflected in our achievements:

• Recognized as one of the World’s Most Ethical Companies since 2011
• Anywhere has also been designated a Great Place to Work since 2019
• Named one of LinkedIn’s Top Companies in the US.
• Honored by Forbes as on of the World’s Best Employers for Diversity and Top Female Friendly Companies.

With diversity, we succeed together. We hope you’ll join us.

Cartus is an equal opportunities employer and does not discriminate against anyone on the grounds of sex, marital status, age, disability, colour, race, ethnic origin, nationality, religion or beliefs, employment status, state of health, pregnancy, sexual orientation, gender reassignment or Trade Union membership.
We are wholly committed to the principle and the practice of equal opportunities in employment and recognize the benefits that a diverse workforce has to offer in adding value to the business and improving organisational performance. We believe in putting these principles into practice and we promote this in all aspects of working life at Cartus. However these principles are especially pertinent in the recruitment and selection processes, transfer, termination, redundancy, leave of absence, discipline, retirement, compensation, benefits, working conditions, training and further education. Cartus is an equal opportunities employer and does not discriminate against anyone on the grounds of sex, marital status, age, disability, colour, race, ethnic origin, nationality, religion or beliefs, employment status, state of health, pregnancy, sexual orientation, gender reassignment or Trade Union membership.
We are wholly committed to the principle and the practice of equal opportunities in employment and recognize the benefits that a diverse workforce has to offer in adding value to the business and improving organisational performance. We believe in putting these principles into practice and we promote this in all aspects of working life at Cartus. However these principles are especially pertinent in the recruitment and selection processes, transfer, termination, redundancy, leave of absence, discipline, retirement, compensation, benefits, working conditions, training and further education.