Implementation Analyst Norwich, England
Job description
We help the world see new possibilities and inspire change for better tomorrows. Our analytic solutions bridge content, data, and analytics to help business, people, and society become stronger, more resilient, and sustainable.
- To work collaboratively with internal and external stakeholders/customers to understand the business requirements for configurations and implementation. This includes gathering the information required to inform and prepare user stories.
- To work as an integral part of the internal delivery team to scope, prioritize, estimate, and plan product enhancements to drive maximum benefit as soon as possible.
- To design, complete and test product configuration in line with agreed client requirements, whilst adhering to the agreed Business Analysis quality standards process which sees all configuration testing prior to deployment to live.
- To analyze the effectiveness of solution deployments, monitor defined success outcomes, ascertain potential areas of improvement, and create MI reports for external customers.
- To provide ongoing support to existing customers
- To collaborate with operational teams, sales and account management teams, customers and stakeholders to translate business requirements into bespoke solutions
- Maintain and agree a configuration and implementation schedule with stakeholders based on agreed prioritisation criteria.
- Work with the development and delivery team to design, create, implement and test solutions/deployments in accordance with customer business requirnts.
- To conduct regular data analysis of currently deployed solutions with a view to ascertaining possible areas of improvement and/or the potential for contract growth with existing clients.
- To conduct MI reporting to existing clients, in accordance with their requirements and to include agreed success criteria.
- Support clients by dealing with system usage issues, early deployment assistance, occasional system training and basic account administration.
- To test new features and bug fixes and feedback issues to the development team.
- To assist with the management and improvement of our extensive incident and liability libraries/databases.
#L-ME1
- Teamwork across multiple internal and external teams
- Claims handling experience
- Business analyst experience
- Communication and presentation skills
- Stakeholder Management
- Planning prioritization skills
- Adaptability
- Goal orientation
- Innovation
- Ability to work under own initiative
- Attention to details
- Problem Solving
As a Verisk Implementation Analyst, you will be encouraged to develop your knowledge in the following areas:
- Appreciation of business strategy for product development to an advanced level
- Understanding of our software platform and IT processes to an advanced level
#LI-ME1
Additional Information
In 2022, Verisk received Great Place to Work® Certification for our outstanding workplace culture for the sixth year in a row and second-time certification in the UK, Spain, and India. We’re also one of the 38 companies on the UK’s Best Workplaces™ list and one of 18 companies on Spain’s Best Workplaces™ list.
For over fifty years and through innovation, interpretation, and professional insight, Verisk has replaced uncertainty with precision to unlock opportunities that deliver significant and demonstrable impact. From our historic roots in risk assessment, we’ve grown to provide analytic insights that help transform industries focused on some of the world’s most critical areas. Today, the insurance industry relies on Verisk to be, and to make the world, more productive, resilient, and sustainable.
Everyone at Verisk—from our chief executive officer to our newest employee—is guided by The Verisk Way, to Be Remarkable, Add Value, and Innovate.
- Be Remarkable by doing something better each day in service to our customers and each other
- Add Value by delivering immediate and sustained results that drive positive outcomes
- Innovate by redefining what’s possible, embracing challenges, and pushing boundaries
Verisk Businesses
Underwriting Solutions — provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
Extreme Event Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to extreme events.
Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
Marketing Solutions — delivers data and insights to improve the reach, timing, relevance, and compliance of every consumer engagement
Verisk Maplecroft — provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
Verisk Analytics is an equal opportunity employer.
All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability.
http://www.verisk.com/careers.html
Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
At Verisk, the health and safety of our people is our number one priority. Effective November 15, 2021, and subject to applicable law, all prospective hires for office based roles or roles that support any of our businesses’ government contracts will be required to demonstrate that they are fully vaccinated against COVID-19 by their start date, or qualify for a legally-required medical or religious accommodation to this vaccination requirement, as a condition of employment. Hired candidates who do not demonstrate that they are fully vaccinated against COVID-19 by their start date, and who have not been approved for a legally-required medical or religious accommodation will no longer meet the requirements for employment and their offers of employment will be immediately rescinded, in accordance with applicable law.
