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ICT Technician Leicester, England

Advanced IT Services

Full Time Leicester, England 22500 - 25000 GBP ANNUAL Today

Job description

ICT Technician

We are looking for a forward thinking individual to join our close knit team. At AIT you are not just a number!

Our Vision:

Advanced IT Services are a specialist IT Support Company, delivering a completely new model of IT services. A 100% managed solution that encompasses a ‘server-less’ environment. A model that can offer many different aspects of IT all at a fraction of the normal initial outlay and providing far more benefits to the end users. Listening to our clients, we have become a responsive, client-orientated, managed ICT Service Provider, offering IT support across the UK. Established 15 years ago, we are a leader in Cloud provisioned IT Support, an ethos of excellence, and the drive to match, delivering the very best solution in the education sector.

Our Ethos:

“Whether you are sat at home or delivering a corporate presentation, we believe it should be always on, always available and always effortless”

Job Description:
37.5 hours per week – 52 weeks
Post: 2nd Line IT Technician
Grade: (£22,500 to £25,000)
Responsible to: AIT Senior Management

The successful candidate will be expected to work at a small cluster of Schools within Leicestershire sharing their time accordingly over scheduled site visits. The successful candidate will be supported by a remote team. Strong communication and troubleshooting skills are a must. We require a minimum of 2 years hands on experience in a 1st line customer facing role. Any 2nd line experience would be advantageous. A valid Driver’s licence is required due to our network spanning multiple sites.

Essential Technical Skills:

Installing IT hardware and software
Microsoft Operating systems (Windows 7 and above)
Windows Server Experience (2012 R2 and Above)
Good understanding of Active Directory, File permissions, DHCP, DNS, Group Policy
Excellent troubleshooting skills (Hardware, Software, Networking - routing, switching)
Exchange, Office 365, PowerShell

Non Essential Technical Skills:

Capita sims.net, server & client side
Veeam Backup
Apple products
Ubiquiti products
VOIP systems
Microsoft Azure
IP CCTV Systems and Door Access Control (Paxton)

Personal Qualities:

Ability to work within statutory regulations, policies and procedures
Attention to detail and an analytical approach
Ability to work under pressure and meet strict deadlines
Good organisation skills, prioritising and managing own time effectively
Highly motivated team player
Excellent communication skills
Able to work on own initiative, with minimal supervision and guidance
Ability to organise and prioritise a heavy workload at busy times
A calm approachable manner, able to deal with problems in a professional and friendly manner, displaying tact and diplomacy as required
Willing to undertake training and develop professionally

If you believe you have something to offer please get in touch. We are a growing IT Company with a big emphasis on career progression.

Safeguarding:
Advanced IT Services Nottingham LTD is committed to safeguarding and promoting the welfare of children and young people and the expectation is that all staff and volunteers share this commitment. An enhanced DBS check is required for the successful applicant.

It is our policy to obtain references prior to interview.

Qualifications or Training:
5 GCSE’s, including Mathematics and English at grade C or above
OR Professional IT equivalent qualification

Job Types: Full-time, Permanent

Salary: £22,500.00-£25,000.00 per year

Benefits: