ICE - Immigration Enforcement - Immigration Officer London, England
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About the job
Benefits
Things you need to know
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Location
About the job
Job summary
Please note - You must be over 18, hold a full UK manual driving licence and be a UK national for these roles.
There are a small number of posts available for Windsor house that do not require a driving licence. Please use the campaign reference number 107.
The Home Office works to build a safe, fair, and prosperous UK. We achieve this through our work on counterterrorism, policing, fire, crime, nationality, and immigration policy.
As part of the Home Office, Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on the Immigration Enforcement page.
https://careers.homeoffice.gov.uk/
We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences. We particularly welcome applications from women, as they are currently under-represented in the Home Office at this grade level. Appointments will be made on merit on the basis of fair and open competition.’
Working for the Home Office
There’s no one type of person working at the Home Office. Just like in wider society, everyone here is different. We believe that different backgrounds, perspectives, and voices add up to richer, fuller thinking that helps us deliver fairer, better outcomes.
We’re committed to creating a welcoming, inclusive workplace where all our people can bring their whole selves to work and perform at their best.
Job description
We are looking to recruit Immigration Officers to join our frontline Immigration Compliance and Enforcement (ICE) teams and our Reporting and Offender Management Teams (ROM).
This is an exciting opportunity to develop and embed a wide range of people and engagement skills, in a job where you can make a real difference.
We will give you full and comprehensive training which will enable you to carry out this worthwhile and varied role.
As an Immigration Officer, you will work as part of a team of Officers, undertaking a range of interesting and varied activities linked to our aim of reducing harm and protecting the public from harm.
This role is physically demanding and you will need to have a high level of mobility and fitness to carry out this role.
You will need to undertake, and pass, a paid Pathway Programme of training if successful.
Subject to training pathway availability our new starters will be required to commence a shift working pattern before training begins.
Meet the Team - Open days:
If you would like to learn more about us and meet some of our team and ask them about the role, we will be at the following the following locations:
London –
- Thursday 7th September – Open Day – 10.00hrs to 15.00hrs at Thistle Hotel, Marble Arch, W1H 7EH
- Wednesday 20th September Open Day – 10.00hrs to 15.00hrs at Thistle Hotel, Marble Arch, W1H 7EH
Please come along to meet the teams. These are face to face drop in sessions to give you the chance to meet the various teams and ask any questions you may have regarding the role, training and the recruitment process. We look forward to seeing you!
Meet the Team - Online Event
Meet the team - ICE Officer Events
If you want to learn more about these roles you can join one of our free online live events, during which you will hear from ICE staff about what the job is like, what opportunities and career prospects you will have and why the job matters. We will also talk about the recruitment and security vetting processes, and you’ll have the opportunity to ask questions from our friendly and experienced team members.
The events will be on the following dates. Register by clicking on the date and time you want to attend. There’s no requirement to attend in order to apply.
- Wednesday 6th September 18:00-19:00 – MS Teams Live Session Click here
- Sunday 10th September 10:00-11:00 – MS Teams Live Session Click here
- Wednesday 13th September 18:00-19:00 – MS Teams Live Session Click here
- Saturday 16th September 10:00-11:00 – MS Teams Live Session Click here
- Sunday 24th September 10:00-11:00 – MS Teams Live Session Click here
- Wednesday 27th September 18:00-19:00 – MS Teams Live Session Click here
- Saturday 30th September 10:00-11:00 – MS Teams Live Session Click here
Person specification
ICE Officer:
Your day-to-day work is likely to include (but is not limited to) the following:
- Identifying, arresting, and detaining immigration offenders
- Protecting and safeguarding the vulnerable
- Responding to Clandestine threat at ports within the region
- Engaging with communities and partner agencies across government
- Searching property and persons including collecting, preserving, and recording evidence
- Conducting residential and commercial compliance & enforcement visits
- Escorting of immigration offenders to Overseas and UK based locations and can include short term stays abroad or in other UK locations.
- Gathering intelligence
- Conducting database checks and closely examining documents
- Driving official vehicles
- Completing risk assessments
- Directing officers whilst on an enforcement visit and conducting Briefings/De-Briefings
- Writing reports and inputting data on internal systems and handheld devices
Successful candidates will need to be able to attend for all shifts including early starts, late finishes and overnight shifts. These shifts can be changed due to personal circumstance with notice.
If successful you need to undertake and pass a face to face medical assessment.
This role requires you to be able to drive official vehicles and you must hold and full valid UK Manual driving licence.
A genuine interest in people, an inquisitive, open mind and empathetic manner is ideal for this role.
Essential Criteria:
This is a demanding operational role, requiring personal resilience and integrity. Our officers need to be able to respond to challenges in a calm and professional manner.
For these roles it is essential to drive and have full valid UK manual driving licence. You will be requested to upload a copy of your driving licence (front & back) at the application stage.
Successful candidates will need to have:
- The professional behaviours and personal integrity associated with a law enforcement organisation. This means acting ethically and with integrity, being able to take difficult decisions when they are needed, always doing the right thing, being impartial and honest.
- Excellent interpersonal, communication and relationship building skills and enjoy working as part of a team.
- The ability to be flexible, adaptable, and creative in solving problems and dealing with changing situations.
- The ability to confidently manage potentially difficult and challenging situations.
- Leadership potential or demonstrated leadership ability – this means role modelling professional behaviours, maintaining standards, making well-judged decisions, being motivated, adaptable to change and clear in their communication.
- An objective and analytical approach. Being able to gather information from lots of sources, make a reasoned assessment and justify their recommendation both verbally and in writing.
Licences
Due to the nature of the work and the geographical area, travel by official vehicle will be inevitable and applicants must have a full valid UK manual driving licence.
Eligibility
You must be at least 18 years of age at the time of application. You will be required to work between midnight and 4am, so this is a legal requirement. For more information visit: https://www.gov.uk/night-working-hours
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%
As well as offering the opportunity to make a real difference to people’s lives, a career with the Home Office comes with a range of amazing benefits.
These include a competitive starting salary, a Civil Service Pension with employer contribution rates of at least 26.6%, flexible working and 25 days annual leave on appointment, rising with service.
Within Immigration Enforcement we operate flexibly and there are opportunities to gain experience of working in other areas where there is business need.
For more information on our wide range of benefits, please, see the Benefits page of our website.
Things you need to know
Selection process details
For further information about the role and how to apply, please visit the Home Office Campaign microsite: Role Overview , Immigration Enforcement, Home Office Jobs (homeofficejobs-sscl.co.uk)
Strength based questions seek to find out what people enjoy and when they are at their best. They are less about what they can do. There are no right or wrong answers to these questions. It is important that you answer the questions as openly and honestly as you can, thinking about the kind of work that you enjoy doing and the Border Force role you are applying for. For this reason, you should not be distracted by others and arrange to be in a quiet environment.
You must be able to provide all the ID documents we need to complete your pre-employment screening and security clearance. Please see the list of acceptable ID documents, which is attached to the job advert. You will be expected to provide your original copies of your ID documents. This includes your passport and two other forms of identification. Please watch this video for guidance about the ID documents you will need to provide.
Nationality Requirements
You must be a UK national - evidence of which will be required either by way of a UK passport or providing alternative evidence of UK nationality in line with the Civil Service Nationality Rules. UK nationals who hold dual nationality can apply for this reserved post.
UK residency requirements
For meaningful checks to be carried out, individuals need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. You should normally have been resident in the United Kingdom for the last 3 years if the role requires CTC clearance, 5 years for SC clearance and 10 years for DV (Developed Vetting). A lack of UK residency in itself is not necessarily a bar to a security clearance and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
Reserve List
If you are successful but there are not enough vacancies at the listed locations to offer a role, you will remain on a reserve list for up to 12 months.
Reserve lists will be managed by locational merit lists, appointing in merit order per location.
You may be offered a post at any of your preferred locations. Please only list locations where you are prepared to work and can travel to (as you could be offered any of your noted preferences).
Whilst on a reserve list we may offer you an alternative similar role in the Home Office or a role at location you have not selected. Should you reject an alternative role, you will remain on the reserve list for the role/location you applied for. If you accept an alternative role, you will be withdrawn from the reserve list.
Please note there are no guarantees that further vacancies will arise in the locations you originally applied for before your time on the reserve list expires.
Public servants and NDPB’s
Please note: If you are currently an agency member of staff working within the Home Office, a contractor or contingent worker you can only apply for roles that are advertised externally, i.e. outside the civil service.
Other worker types operating within the public sector (e.g. Public Servants (such as council workers, police, military, NHS) are also recruited as external hires.
If you are one of the above worker types, you are required to select yourself as an external applicant and not internal or OGD (other Government Departments) when submitting your application on Civil Service jobs. This will prevent any delays in pre-employment checks should you be made an offer of employment after the interview stage.
Employees of Non-Departmental Public Bodies
Please check if you are a Civil Servant or Accredited NDPB Public Servant. Public servants will be recruited as external hires rather than civil servant transfers. Also see section on NDPBs within the Candidate Information Notes.
Training and Development
These roles can be demanding. If successful you will be required to complete and pass specialist training including Public & Personal Safety Training (PPST) which develops skills in personal safety, arrest, control and restraint techniques. This demands physical activity and physical contact with delegates on the course. You will be fit enough to undertake the job, and to pass the intense Level 3 Personal Safety Training, where you will learn to protect yourself and others.
As part of the pre employment checks, you will be required to attend and pass a medical examination. A formal offer will be conditional upon you being physically fit to undertake and pass the training.
When starting in ICE, officers undergo initial training which lasts 7 weeks (5 weeks classroom-based training and 2 week of PPST / Arrest Training). You will be allocated to our training hub in Croydon.
If you do not live within a reasonable commutable distance of our training location there will be a requirement for overnight stays to complete your training. Travel costs will be covered by the business in accordance to the Home Office Travel and Subsistence Policy.
The training takes place Monday to Friday 0900 - 1700 and does not require shift working.
Annual Hours Working Allowance
Annualised Hours Working (AHW) is an attendance system where staff work an agreed number of hours for the year rather than weekly conditioned hours.
You will be required to work flexibly on any day of the week, including weekends, nights, Public Holidays and the Privilege Day, and the hours may vary each week. Attendance may also be subject to change at short notice.
The rate payable under the AHW scheme is driven by business requirements and may vary depending on location.
Your initial rate will be confirmed when you have started in post and will be paid as a percentage of your basic salary. If a member of staff has agreed an annualised hours arrangement, this does not become a permanent or guaranteed right. Annualised hours working is subject to changes in operational needs and managers can adjust, cease or suspend it, for operational or performance reasons. Annualised hours agreements are reviewed at least annually.
The annualised hours year runs from 1 April to 31 March. If an individual begins working on an annualised hours basis part way through the year, they will receive a part-year agreement and the Annualised Hours Allowance will be pro-rated for the remainder of the year to reflect that agreement.
If you transfer to a non-AHW post the requirement to work in accordance with the terms of the AHW policy will also end, and you will move to standard Home Office Terms and Conditions.
The initial rate payable is from 31.55% to 34.82% depending on location.
Age: These are shift working roles and so you must be 18 years or over.
If you are considering applying for part time hours, please contact [email protected] to discuss your request as not all working patterns may be accommodated.
Appearance
These roles are uniformed posts and as such require the highest standards. Non-offensive tattoos which are visible are permissible if they are not facial or on the front or side of the neck (above collar line). Tattoos behind the ear lobe on the back of the neck are acceptable. Tattoos will need to be covered up for certain official events e.g. State Funerals, Opening of Parliament, Remembrance Parades and other ceremonial events. Under no circumstances should tattoos that could be considered offensive be made visible. This could include discriminatory, racist, sexist, sectarian, homophobic, political, rude, lewd, crude or violent images or writing.
Linked campaigns
Please note that this vacancy consists of several linked adverts for the same roles but in different locations.
If you wish to apply for multiple locations, your assessment scores will automatically be carried across.
If you have applied for and been successful for more than one location you will be requested at provisional offer stage to confirm your preferred location.
Please note, once you have agreed a start date for one location, you will be automatically withdrawn from any other locations.
Feedback
Please note: due to these interviews being strength-based, we will only be able to provide a score for your interview feedback.
Feedback will only be provided if you attend an interview or assessment.
Security
See our vetting charter (opens in a new window).
Medical
Nationality requirements
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Apply and further information
Contact point for applicants
Job contact :
Recruitment team
