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Job description

Company description

Simply the best ice cream shop around. Anywhere.

Job description

IF YOU ARE GOING TO APPLY FOR THIS POSITION PLEASE READ THE LISTING IN FULL AND INCLUDE A COVERING LETTER OR EQUIVALENT IN YOUR APPLICATION : )

Hello,

I run a quality-driven ice cream business that I started 12 years ago. We opened a parlour 6 years ago (and a smaller 2nd one, down the road, last year) and it has been incredibly successful, we have a very high level of staff retention, we continue to grow and are now hiring to expand our team.

We are an exceptional company, doing exceptional things, and we are looking for exceptional people. This isn't a job for everyone and isn't an easy job to get so please don't just apply for the sake of it. If you are one of the people we are looking for you will most likely already know of at least one of our shops and have an enthusiasm for the business, what we serve and what we represent. Our reputation is already exceptional and we are looking to push that even further.

The shop is an energetic and exciting place to work, this is very much a hands-on role. We spend the take bringing joy and pleasure to people's lives. Interactions with customers are relaxed and happy, very different to how a coffee shop/bar/restaurant can be. We take great pride in the fact that we serve the best ice cream in the country, quite possibly the world, and we demand high and consistent standards of ourselves and yet we do this whilst maintaining an enjoyable, respectful and stimulating work environment.

We sell ice cream all year round and are hiring people for year-round positions as well adjust for the season. One full time and one part time position available.

Responsibilities and Duties

Duties and Responsibilities to include:

Serving ice cream at the shops

Working at events (private hires and also public events and festivals)

Qualifications and Skills

The ability to converse with people with confidence, kindness and warmth

Energy and enthusiasm

Care and precision; that you recognise the level of excellence of what you would be a part of

Presentability

Reliability and commitment

Benefits

Be a part of a company where profit is not the driving force! We have resisted outside investment, rampant expansion and franchise opportunities. We would rather put our time, effort and money into sustainability, employee experience, ethics, customer joy, and moving the business forward in a way that is beautiful, different and exciting.

With regards to sustainability we invest hugely in this despite full knowledge that it will result in a drop in profits (customers don't generally care as much about it as you might think).

Sense of satisfaction and fulfillment from helping make and serve exceptional products that people adore and bringing genuine happiness and bliss to their lives.

Opportunity to contribute to shaping your work life, working hours and environment.

Free ice cream, that is a given.

Opportunity to train and work in other areas of the business and get a great insight and understanding of how a independent and successful food/hospitality business works.

Possible mentoring and/or funding, should you wish to open your own business in the future.

Above average pay and 6 weeks paid holiday per year.

Bonus Scheme (combination of profit share and performance bonus) after first 3 months.

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If you are keen to get involved please send me a few lines as to why you think you would be most suitable and a CV. Please include if you have a driving license (not required but useful for the events) and if you have any points and also if you smoke. Please also state what commitments you have, when you are available to interview and when, if offered the position, you would be able to start.

I look forward to hearing from you!

Jack

Jack's Gelato

PLEASE NOTE: I am afraid I don't anticipate having the time to respond to every single application but if I don't respond to you and you would like some feedback as to why you were not offered an interview then you are welcome to contact me again to request feedback. Seems fair.

Job Types: Full-time, Part-time

Pay: £11 per hour (£9.50 during first 2 weeks (or 80 hours if part time) of training/induction). Quarterly performance and profit bonuses after first 3 months!

Job Types: Part-time, Temporary, Permanent

Job Types: Full-time, Part-time, Permanent
Part-time hours: 8-30 per week

Salary: £11.00 per hour

Benefits:

• Additional leave
• Company pension
• Discounted or free food
• Profit sharing
• Sick pay
• Store discount

Supplemental pay types:

• Bonus scheme
• Performance bonus

Application question(s):

• Have you read this job listing in full?
• Are you over 18?

Experience:

• Customer service: 1 year (preferred)
• working in hospitality: 1 year (preferred)

Work Location: In person