Job description
Outline of Role: Monitor and maintain the computer systems and networks of the business. Installing and configuring computer systems, diagnosing hardware and software faults and solve technical and applications problems, either over the phone or in person. Manage the helpdesk tickets working to company SLA’s. Mentor and develop IT Apprentice.
Job Type: Full-time
Salary: £18,028.00-£23,000.00 per year
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Birmingham: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 3 years (preferred)
- Customer service: 1 year (preferred)
Work Location: One location