Job description
- Supporting Directorate Management Teams and managers in line with the HR service standards with particular emphasis on handling complex cases.
- KPI’s reports on ER/HR case management data and trends.
- The handling of high-profile HR cases and/or HR change management interventions across each Directorate.
- Attending / Facilitating Directorate Management Team meetings.
- Arranging / Facilitating appeals panel and provide advice as necessary.
- Attending / Facilitating DJC and other forums/group meetings to provide advice as necessary.
- Advising Management Teams and managers relating to People Management matters in line with the HR service standards.
- The review, development and implementation of HR policies and procedures.
- Degree and/or CIPD or equivalent professional body qualification or relevant work experience.
- Evidence of CPD.
- Up to date in-depth working knowledge and understanding of the principles and application of employment legislation and case law, European directives, best practice, and employment tribunal procedures.
- Good working knowledge of employee and industrial relations issues and best practice.
- A comprehensive understanding of the practical application and contribution of effective performance management systems.
- Experience of successfully supporting change programmes, working collaboratively with representative groups and other stakeholders on complex HR issues including TUPE.
- Experience of building and managing relationships with clients, departments, mangers and trade unions, providing expert advice, conducting meaningful and effective consultation and conflict resolution.
- Excellent communication skills (verbal, written and presentation) – able to communicate effectively with a wide range of audience from senior leaders, managers, employees across the Council and professional practitioners in HR & OD and other disciplines.
- Strong analytical ability with good attention to detail – able to exercise judgement on complex and contentious issues and analyse and interpret complex statistical data and produce accurate and meaningful management information.
- Proficient at using a range of IT software including the deployment of e-HR systems.