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Vacancy: People Assistant

Reference: PA/LSB/PB/SNT/BSE/03/3023

Date: 01/03/2023

Contract: Permanent

Hours of Work: Full Time (36.25 hours per week)

Reporting to: People Business Partner

Location: Hybrid working from one of our UK offices: Lisburn (Northern Ireland), Peterborough (Cambridgeshire), St Neots (Cambridgeshire) or Bury St Edmunds (Suffolk). Or fully remote working considered.

At Xperience we deliver business efficiencies through Digital Transformation.

We put our clients at the heart of everything we do, helping them create better, faster processes, build stronger customer relationships, strengthen data security, accelerate profitability and position them for growth. That’s why we’ve got over 1,100 clients who are more efficient, more productive and more profitable just because they work with us. And, it’s why 95% of our clients say they would recommend us. But really, it’s our people that make the difference at Xperience. They have the expertise and ambition to collaborate with our clients to guide them towards the optimum solution. Together as a team and through partnerships with world leaders in technology, we provide smart solutions that provide real digital transformation in businesses, including Cloud, ERP, CRM, Managed IT, and Cyber Security.

The Role

We are undergoing an exciting time in our evolution and now seek a dynamic and ambitious People Assistant to join a growing business that will support you to reach your full potential. As a People Team, we collaborate in providing support to our sites in Lisburn, Peterborough, Bury St Edmunds, St Neots and Glasgow as well as a number of homeworkers totalling a headcount of approx. 180.

Joining our growing People Team located across NI and the East of England, you will support the smooth running of the department by providing administrative and logistical assistance, whilst having involvement in day-to-day People support activity in collaboration with other People Team members.

This role will draw on your experience in HR administration, the maintenance of HR systems and processes, recruitment and onboarding coordination, and event management. This role presents an opportunity to work across all people related disciplines throughout the full employee lifecycle, from recruitment to offboarding.

The role presents an excellent opportunity for an ambitious individual looking to kick-start or develop their career within Human Resources, supporting on key strategic projects across wellbeing, recruitment and employee engagement, in a dynamic, fast-paced and growing organisation.

You’ll have the opportunity to add real value, working with a range of stakeholders at all levels, supporting the business to drive commercial value through our people. You will join a team that is committed to your development with the support to grow your skills and opportunity to get involved in the full remit of People related activity, having your ideas heard and acted upon.

As we want to identify only the best talent to join our team, this role may be based in any of our UK offices on a hybrid basis, however full remote working may also be considered.

Key Responsibilities:

• Provide a professional and confidential People administration support service to the business
• Act as first point of contact for employees and managers across all locations for People related administration queries (employee benefits, people systems etc.) escalating issues to the wider People Team and external providers where necessary. This includes management of the People Team’s shared mailboxes.
• Maintaining our HR Information System ensuring data integrity, maximising the system’s capability
• Identify opportunities to improve the efficiency of HR administrative processes, including automation
• Support the reporting of KPIs and delivery of dashboards to help drive people management across the business
• Support the co-ordination of recruitment activity and on-boarding processes:

o Job adverts

o Interviews and assessment centres

o Preparation of recruitment materials/information packs

o Pre-employment checks and contracts of employment

o Applicant Tracking System administration

o Collating new starter information, creating new employee records

o Support the delivery of induction events and probation-related activity

• Provide administrative support to wider People Team e.g. letter writing, generating and compiling reports, arranging meetings and travel
• Support the People Team as needed with employee relations activity such as absence management, flexible working requests etc.
• Support general learning and development activity within the organisation

Essential:

• At least 1 years’ experience working in a busy HR department supporting HR and/or recruitment administration
• Proven ability to communicate at all levels within the organisation
• A strong analytical aptitude, with previous experience of manipulating and managing large data sets and conducting data analysis
• Previous experience of using a HR system (eg. Workday, SuccessFactors, PeopleHR)
• A demonstratable commitment to continued professional development
• Ability to travel to NI/GB as required
• Ability to live and work in the UK without visa sponsorship

Desirable:

• A degree in a HR or business-related discipline
• Advanced excel skills (including formulae and pivot tables)
• A CIPD Level 3 qualification or above and Associate Level membership
• Previous experience of supporting people projects and events
• Previous experience in an IT/Professional Services organisation

Competencies required for role:

Building Relationships & Influencing

Proactively builds relationships internally and externally, gaining respect from colleagues and clients while seeking to make a positive impact. Has a 'can-do' attitude. Builds trust by delivering on commitments made.

Teamwork & Collaboration

Works co-operatively and supportively with colleagues while playing a part in creating the right environment where others can give their best.

Results Focussed

Owns actions to deliver results that meet objectives. Demonstrates personal commitment for success

Developing Yourself & Others

A quick learner who is able to acquire and apply new knowledge and skills whilst learning from experiences and mistakes. Takes responsibility for one’s own performance.

Xperience is an equal opportunities employer.

Job Types: Full-time, Permanent

Salary: Up to £23,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• On-site parking
• Referral programme
• Sick pay
• Work from home

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Lisburn, BT28 2EX: reliably commute or plan to relocate before starting work (required)

Experience:

• Human resources: 1 year (preferred)

Licence/Certification:

• CIPD (preferred)

Work Location: Hybrid remote in Lisburn, BT28 2EX