HR Support Analyst London, England
Job description
Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.
When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.
Join Visa: A Network Working for Everyone.
What is it all about?
Our current HR Shared Services team provides support to Visa employees globally, primarily focused on processing data management and answering HR inquiries. The team is comprised of circa 30 employees, primarily located in our hubs in Austin, Texas and Bangalore, India.
The HR Support Analyst role will be the primary point of contact who will work closely with local HR Business Partners (HRBPs) and Centers of Expertise (COEs) to help coordinate, administer and deliver HR programs and policies for the region/site. This role will liaise between local HRBP COEs and the HR Shared services HUB to foster a strong partnership. In addition, responsibilities will include supporting the HR Shared Services leadership to coordinate the transition of work from HRBPs COEs as part of enhancement of the HR Shared Services delivery model.
Essential functions:
Provide ongoing HR support in the region/country
- Main point of contact on site for employees for general HR questions
- Responsible for administering, supporting and delivering HR activities such as benefits payroll administration, audit, HR programs, and other consultative administrative services
- Perform project management activities, support annual People/HR events and programs (for e.g., Annual Review, Open enrolment)
- A liaison between regional local in-country HR and Shared Services HUB to help build strong partnership and alignment
- Responsible for key metrics and deliverables related to processes under this role
- Responsible for accurately maintaining employee records onsite (where applicable) including off-boarding, employee personal and employment data
- Maintain confidentiality as it pertains to all Human Resource and Payroll information along with adhering to the Code of Conduct and Mission and Value statement of the company
- Thinking about careers differently
At Visa we are passionate to offer our employees compelling career growth opportunities. As such, even if you don’t have experience of this function there could be skills or experiences which would transfer well.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
For this role the key skills required are:
Required Qualifications:
- Bachelor’s Degree in Human Resources or Business Administration
- A good knowledge of local HR processes and compliance
- Previous experience with coordinating HR transitions
- A Team Player who is highly organized, analytical and uses logic to solve
- A strong communicator with excellent verbal, written and presentation skills
- Ability to work independently with minimal supervision
- Manage through influence and leadership without direct management
Preferred Qualifications:
- Proven experience with re-engineering HR processes a plus
- Experience working for a global company
- Proven capacity as a project lead
- Fairly good level of Excel and PowerPoint capability
- Good understanding and working knowledge of HR systems
- Workday and case management experience a plus
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
