hr representative Glasgow, Scotland
Job description
What you'll be doing:
As our People Operations Officer you will ensure that the appropriate quantity, consistency, and quality of staff are booked for work at the SEC while meeting the operational needs of the location.
Supporting a fast past and dynamic catering team, this role requires a proactive and ambitious People Operations Officer who always displays commitment to staff welfare and the adherence to employment law.
More about the role:
Liaise with SEC Food staff and agencies, where applicable, to ensure staffing needs for all events are met across all front of house and back of house departments to ensure the smooth operation of the catering function
During operational days, coordinate staff check in / check out for events and ensure all procedures are met
Ensure all staff are adhering with company Uniform Standard requirements
Ensure that all event staff have been allocated to their designated working area
Ensure all company policies and procedures are followed by all casual workers and employees
Establish and monitor effective employee relations
Participate in disciplinary procedures as required by the head of departments
Keep personal files up-to-date, confidential, and complete with all necessary forms
Assist with end-to-end Recruitment including conducting interviews for variable staff
Assist with Recruitment Events and ad hoc recruitment tasks and administration
Assist with training and onboarding of variable new starters
What we’ll give:
People Operations Officer
£30,000 per annum
5 over 7, 40 hours per week
Compass exclusive offers on PerksAtWork
Access to a wide range of programs to train and develop you
Pension contribution
Medicash – Healthcare benefits, including dental, optical and therapy treatments. (Includes up to four dependent children)
Meals on duty
Employee Assistance Programme
Holiday Purchase scheme
Professional subscriptions
At SEC Food, we’re proud to be the official catering partner for The Scottish Event Campus. We pride ourselves on providing an exceptional customer experience for every visitor to the campus. Our people really care about hospitality and we support all our staff members to help them excel and shine in all that they do. We love to hear from candidates who have a positive attitude and a real passion for great customer service.
The Scottish Event Campus is Scotland’s premier venue for concerts, events, conferences and exhibitions. The campus comprises of the SSE Hydro, the SEC Armadillo and the SEC Centre. The company enjoys an enviable reputation as one of Europe’s most prestigious venues with the SSE Hydro consistently ranked in the top 3 busiest venues in the world by attracting over 1.1 million visitors each year.
Embrace the venue mission; Best Venues, Best People, Best Events. By adopting core values for teamwork and collaboration. Sharing a passion for providing excellent visitor experience. Act as a role model and set an example for our team and the wider business.
Who you are:
Previous experience in a fast paced, dynamic hospitality or catering environment is essential
Excellent organisational and planning skills with the ability to work under pressure and to multiple deadlines.
Excellent Communication and People Skills
Working collaboratively with line managers to drive commercial performance through people.
A positive and assertive attitude towards work
Great attention to detail and able to always provide a confidential service to staff members
Ability to understand commercial drivers of the business and the implications of your choices and interventions
Takes responsibility to provide consistent and pragmatic and timely advice and delivery solutions that meet business needs
Show determination and drive to deliver results and overcome challenges.
Previous experience within a Human Resources or Staffing environment beneficial
A keen interest in Human Resources and Catering and Events
