HR/People Assistant Sutton Coldfield, England
Job description
Role Profile: HR/People Assistant
Team: People Team
Reward package: Up to £25,000 fte per annum; 28 days holiday plus bank holidays
Hours: 37.5 hours Mon-Friday
Location: Hybrid working (office is based in Sutton Coldfield)
Role Purpose: To provide an expert, efficient, effective, responsive, and
professional HR administration service to the whole
organisation.
Scope of the Role: To support employees, line managers and senior leaders through the whole employee lifecycle in terms of administration – e.g., recruitment; new starter; changes; payroll; internal comms; learning & development; leavers admin. Responding to queries on the HR inbox; updating the
HRIS system and reporting on data.
Reports to: Clare Fleming – People Director
Direct reports: People Director
Dimensions of the role: Headcount: approx. 100. Working in a small People Team.
Key relationships: People Team; Finance Team; Auriga employees; Auriga line managers; Marketing team; external suppliers (e.g., EAP;
Occupational Health; Online training provider; HRIS).
Duties will include but are not limited to:
Recruitment
- Provides administration support for all recruitment and selection campaigns.
- Provides metrics for all recruitment and selection campaigns (e.g., cost to recruit; time taken to recruit; effectiveness of recruitment campaign).
- Ensures role profiles are kept up to date and stored in a central accessible location.
Last updated November 2022
New starter administration
- Writes offer letters, contracts, and completes all new starter documentation (e.g., Right to
Work checks; DBS checks if required; reference requests etc.) in a timely way ensuring accuracy and compliance with employment law.
On-boarding/Induction/Probationary reviews
- Co-ordinates the onboarding and induction process – ensuring new staff are warmly welcomed and have everything they need when they start with our organisation – working closely with the line managers and other key stakeholders to provide a timetable and checklist to ensure a smooth start to working at Auriga.
- Follows up on the probationary reviews to ensure timely completion by the line managers.
Staff Learning & Development
- Administers any Learning & Development activity across the organisation. Ensuring records are kept and are up to date.
- Reports regularly on the statutory training completion rates.
Reward & Recognition
- Supports the People Team with the administration of pay, reward & recognition schemes.
Wellbeing and workplace
- Ensures sickness absence is recorded consistently across the organisation and Return to Work forms are completed.
- Monitors sickness absence trends and levels, highlighting any trends or issues. Reports on absence for the People KPIs.
- Works collaboratively on any wellbeing initiatives with the Facilities, Marketing and People teams.
Employee correspondence
- Writes to employees regarding any variations to contract or when any other written correspondence is required (e.g., pay awards; special leave; maternity leave etc.) in line with employment law and Auriga values.
- Completes any references which come through for leavers.
Employee Relations, Communications and Engagement
- Supports the People Advisor with ensuring all HR policies are up to date, compliant with employment law, pragmatic, simple to follow, easy to access and communicated regularly.
- Champions the use of the intranet and teams as a central source of information.
- Administers the employee surveys/focus groups/pulse surveys as and when required.
- Acts as note taker in meetings as and when required.
Emmanuel Court, 12-14 Mill Street, Sutton Coldfield, B72 1TJ www.aurigaservices.co.uk Registered in England. Company Number 05093179
Off-boarding
- Completes the administration of the leaver process in a timely and effective way and so the leaver remains an ambassador of the company.
People Data, Metrics, and reporting
- Ensures the data in the HR Information System (HRIS) has integrity and is accurate and up to date and can be reported on at any point in time.
- Ensures the data stored both in the HRIS and on the drives is compliant with UK GDPR and data protection regulations.
- Runs reports on the data as required.
- Champions automation and a paperless approach whilst still maintaining confidentiality, data protection and ease of use.
HR advice and guidance
- Provides a responsive, organised, and professional response with regards to HR enquiries in the HR inbox and refers issues as required
KEY SKILLS, QUALIFICATIONS AND ATTRIBUTES
- Level 3 Certificate in People Practice (CIPD) or actively working towards.
- Previous experience of working within a HR/People or payroll team.
- An understanding of employment law and best practice HR.
- Demonstrates ethical and values led practice.
- Can build and maintain trust and healthy working relationships at all levels of an organisation.
- Meticulous attention to detail.
- Super organised and can prioritise effectively.
- Proficient in using Microsoft office applications (Outlook, Word, Excel, PowerPoint, and
Teams).
- Skilled at maintaining a database and reporting on data.
- Can maintain high levels of confidentiality.
- Can problem solve and make decisions.
- Has a growth mind-set (embraces challenge; desire to learn; builds abilities; perseveres).
- Enjoys working as part of a team.
THE COMPANY:
Auriga Services is a Public Benefit Entity that has been operating for 20 years and is owned by a registered charity – Severn Trent Trust Fund (STTF). As a wholly owned subsidiary, Auriga is the commercial arm of STTF. Our charity-owned status makes us as unique in the marketplace, which allows us to genuinely care about creating better and lasting impacts for vulnerable people and households in poverty. Our position as a commercial organisation allows us to extend our reach to help more people to achieve our vision of ‘changing lives every day’.
Emmanuel Court, 12-14 Mill Street, Sutton Coldfield, B72 1TJ www.aurigaservices.co.uk Registered in England. Company Number 05093179
Job Type: Full-time
Salary: Up to £25,000.00 per year
Benefits:
- Life insurance
Schedule:
- Monday to Friday
Work Location: Hybrid remote in b72 1TJ
Application deadline: 12/12/2022
Reference ID: 002
