• Responsible for the successful execution of one or more HR process(s)

• Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(s)

• Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area (s)

• Foster a culture of customer service excellence and continuous process improvement by providing “Best in Class” customer service and advise on complex questions/requests from employees, People Leaders, and HR partners

• Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements

• Develop effective relationships with stakeholders through strong interpersonal skills and proactive communication

• Continuously build and share area of expertise; keep current with internal and external updates and changes

• Participate in internal and external HR Operations audits

• Develop a strong working relationship with the GE HealthCare HR, People Leader and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues

• Preparation of year-end reporting & associated statistics

• Provide ad-hoc operational support for assigned process

Qualifications/Requirements

• Country Specific Requirements

• Bachelor’s degree from an accredited university or college in related area

• Fluency in English, knowledge both verbal and written

• Prior professional work experience within HR Operations and/or Service-oriented environment. Ideally within a multinational organization

• To be successful in this role, you will need to have the ability to work in a complex and rapidly changing work environment across multiple stakeholder groups, with comfort and efficiency

Location: Preference to have the candidate located in one of the following countries: UK

Desired Characteristics

• Solid interpersonal skills: ability to work effectively in a team-based environment

• Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness

• Proficiency in HR systems (ex. Workday) and technologies

• Ability to quickly embrace new technologies

• Supportive team player with a drive to create a positive work environment

• Applies solid judgment ensuring integrity, compliance, & confidentiality

• Passion for continuous process improvement and simplification

• Strong analytical and problem-solving skills with proven ability to organize and analyze data

• Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines

• Self-starter who can manage multiple tasks simultaneously with minimal supervision

• Comfortable delivering against quantitative and qualitative performance metrics

• Proficient in the use of Microsoft applications: Outlook, Excel, Word, and PowerPoint