HR Operations Specialist (m/f/d) London, England
Job description
We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.
We are Leading
We are Fun
ABOUT THE POSITION
As HR Operations Specialist, you will guide Fluence's success by bringing your knowledge and expertise to the EMEA team and help us maintain our culture as we grow. You will be tasked with enriching the employee experience by owning various HR Operations activities for the EMEA region using our tools, your experience, and a collaborative fun environment. You will have the ability to make sound judgment calls and contribute to maintaining a culture of high integrity. If you’re skilled with issue resolution, a great collaborator, and an excellent communicator, we’d like to talk to you!
Requirements:
- Commitment to promoting Fluence’s core values: responsible, agile, leading, and fun.
- Strong knowledge of payroll regulations and compliance, awareness of benefits programs (such as pension and stock)
- Previous experience working with various levels of staff across multiple EMEA locations.
- Must be organized, possess a strong attention to detail, and be able to use critical thinking skills to solve problems.
- Exceptional time management skills as well as a demonstrated ability to manage multiple tasks and projects.
- Highly driven and motivated individual, who can work independently as well as part of a team.
- Strong aptitude for system work, including spreadsheets and reporting (expert-Level proficiency in Microsoft Excel (v-lookups, pivot tables, IF Formulas).
- Strong written and verbal communication skills
- Strong customer service skills
- 7+ years of experience in an operational HR role managing the full life-cycle of HR operations in an international, customer-facing environment.
- Experience with Workday strongly preferred.
- Experience with HR shared services is a plus.
Responsibilities:
- Ensure outstanding customer focus by delivering operational best-in-class HR support to internal customers.
- Full-cycle employee data management from on-boarding to off-boarding including payroll.
- Develop, propose, or implement methods, processes or programs related to HR Ops.
- Ensure operational processes, procedures and policies are aligned with current employment law and compliance requirements.
- Participate in global monthly payroll processing activities for international countries.
- Support and check payroll related processes e. g. calculating wages, retention, bonus payments.
- Handle absences, overtime, and special payments.
- Handle fixed term contracts and contractual changes and amendments.
- Create and/or maintain payroll documentation as it relates to processing, operational procedures, compliance, and other payroll-related matters as required.
- Partner with HR, Managers, Shared Services, and IT to maintain data integrity in systems and resolve data inaccuracies in a timely manner.
- Collaborate with internal and external stakeholders and prepare reports for management and authorities.
- Provide standard and ad-hoc payroll reports as needed by various internal departments such as Finance, Accounting, Legal, Benefits, and IT.
- Assist in all internal and external audits, including SOX and other compliance audits. Ensure the proper controls and procedures are in place, documented and followed.
- Participate in special projects and other ad hoc duties as needed.