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The HR Officer will be responsible for the following:

• Provide a generalist HR service to all employees and managers
• Provide a first point of contact for employees on HR-related matters.
• Provide support and advice for area managers in day- to- day operations
• Support with investigations and disciplinary / appeal hearings as required.
• Administer and maintain HR records to include company handbooks, employee files and all associated records, ensuring practices are in line with the company's document management policies.
• Administer and maintain the company's GDPR systems, records, policies and associated documents
• Support stores with recruitment and on-boarding processes as required
• Take ownership of the HR Software System
• Actively and continuously maintain the system to include updates and improvements.
• Facilitate employee contracts, new starter inductions, -on-boarding and off-boarding.
• Assist in developing a benefits and rewards programme.
• Support managers with performance management.
• HR administration and centralised data control.
• Assist in recruitment and selection, including developing Job and Person Specifications; interviewing and shortlisting
• Ad-hoc HR Projects as and when required

Qualifications and Experience

• Demonstrable experience in a similar role
• Employee engagement and communication experience
• Excellent written and spoken communication skills
• Able to maintain a high level of attention to detail and accuracy
• Great interpersonal skills and an easily approachable attitude
• CIPD level 5 or equivalent qualification preferred

Desirable criteria

• You must hold a CIPD qualification or have significant experience in the areas below.
• A minimum of 3 years HR experience in the last 5 years
• HR generalist experience will demonstrable knowledge and practical experience of delivering strategies in the areas of recruitment and selection, absence management, employee engagement, employee relations, retention, and performance management.
• Self-motivated, methodical, well organised with exceptional interpersonal communication skills.
• Good working knowledge of employment law, HR Policies and Procedures.
• Ability to communicate across all levels