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JOB DESCRIPTION

JOB TITLE : HR & Office Support

SALARY : Between 27,000.00 to £30,000.00 Depending on Qualifications, Experience & Skills etc

RESPONSIBLE TO : Home Manager/ Directors

JOB PURPOSE

· To be responsible for the HR & office in the Home.

ESSENTIAL SKILLS

• Good numerical and word processing skills
• Friendly, confident, well-presented, and customer-focused

· Ability to work on own initiative.

· IT Skills including Word, Excel, publisher, and email.

· Excellent communication and organisational skills

· Professional telephone manners

• An appreciation of need for confidentiality
• Smart Appearance

· Satisfactory Police Check and check against the POVA List (where applicable)

· Team player

DESIRED SKILLS

· Good working knowledge of Care Home principles

· Interest in working with caring environment.

· Previous experience of accounting computer packages

· General office skills

KEY RESPONSIBILITIES

ADMINSTRATION

· To work as a team member with the Home Manager to facilitate the efficient running of the Home.

• Provide administrative / secretarial support to the Home Manager e.g., typing, filing, and dealing with correspondence etc, within given timescales.
• Maintain stationery supplies.
• Order and maintain records of Staff Members’ uniforms.
• Maintain accurate and complete HR records of the Care Home in line with Company policies and procedures, using computer and manual systems.

. Answer and resolve (where possible) telephone queries and record messages where appropriate.

· Provide administrative support to the Home Manager in areas such as recruitment, keeping up to date records of staff and HR.

• Operate office equipment such as fax, photocopier and computer as required.
• Provide accurate calculation of gross wages on a weekly basis using computer and manual systems. Maintain Staff attendance records.
• Ensure that the home’s pay role is transmitted, in a timely manner, to the wages & head offices on monthly basis to ensure staff payment.
• To undertake training as required.
• Filing of ALL documents related to training and HR in personnel files.
• Recruitment Process to be followed for example, applying for DBS, References etc.
• Completing Annual leave requests for staff and following policy.

HEALTH & SAFETY

• Employees are responsible for being aware of the responsibilities placed upon them under the Health & Safety Act (1974) and to ensure that agreed safety procedures are carried out to maintain a safe environment for employees, residents, and visitors.
• Report immediately to the Home Manager, or Person in Charge, any illness of an infectious nature or accident incurred by a client, colleague, self or another.
• Understand and ensure the implementation of the Care Homes’s Health and Safety policy, and Emergency and Fire procedures.
• Report to the Home Manager & the Handyperson, any faulty appliances, damaged furniture, equipment, or any potential hazard.
• Promote safe working practice in the Care Home.

TRAINING

.To participate in staff meetings and training activities as required.

· To ensure Training & Development folders are used and updated following training.

· To participate in diploma training of staff.

· To maintain and improve your own professional knowledge and competence.

POLICY & PROCEDURE

• To adhere to all policies and procedures as laid down by Company.
• To contribute to the development of the Policies and Procedures.

CONFIDENTIALITY

· All information concerning residents and staff must be always treated as strictly confidential.

EQUAL OPPORTUNITIES

· It is the aim of the Company to ensure that no employees or job applicants receive less favorable treatment on the grounds of sex, race, religion, age, sexual orientation, disability, or marital status etc. All employees will be expected to contribute to ensuring that this policy is always maintained.

We do provide adequate training, however, you are expected to have experience and knowledge related to the above job description.

This Job Description indicates only the main duties and responsibilities of the post. It is not intended as an exhaustive list.

Company reserves the right to amend this Job Description from time to time, according to business needs. Any changes will be confirmed in writing. Please note that you share with the Company the responsibility for making suggestions to alter the scope of your duties and improve the effectiveness of your post.

Please sign, print your name, and date below to indicate your acceptance of this Job Description.

Signature: …………………………………………………………

Name: …….....................................................................……..

Date: ...................................

Job Type: Full-time

Salary: £27,000.00-£30,000.00 per year

Benefits:

• Company pension
• Free parking
• On-site parking

Schedule:

• Monday to Friday

Supplemental pay types:

• Loyalty bonus

Ability to commute/relocate:

• Birmingham., B23 5SB: reliably commute or plan to relocate before starting work (required)

Experience:

• Human resources: 1 year (preferred)

Licence/Certification:

• CIPD (preferred)

Work Location: In person