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Responsible for processing Form I-9 reverifications and employment authorization document (EAD) renewals. Assists more senior team members with the administration of renewal dates for Employee Labor Law Posters and day-to-day operations of department. Prepares, files, and scans employee documents to both paper and electronic files in compliance with legal record-keeping and retention requirements and Bank OZK policy.

Essential Job Functions:

• Administer I-9 reverifications, obtain new/updated documentation, and maintain complete and accurate document management to ensure compliance.
• Monitor and track EAD renewals by notifying affected employees, collecting EAD renewals, and maintaining tracking spreadsheet.
• Assist in providing or creating necessary templates and documents needed for immigration and international travel.
• Assist in ensuring compliance with Employee Labor Law Poster requirements by reviewing, contacting, and tracking locations that require updates.
• File and maintain personnel files and other department files in compliance with retention requirements per policy and law.
• Extract sensitive/confidential documents from personnel files, removes staples, and repair tears and/or holes, and assist with response to FOIA requests.
• Scan documents into electronic system and link to proper employee profile or department file in the system or shared department drive.
• Participate in annual policy review by assisting in the administration and communication of any changes.
• Provide support in employment relations investigations (i.e., acting as witness, taking notes, helping with reporting, etc.).
• Provide administrative and clerical support to the department as needed.
• Maintain good punctuality and attendance to work.
• Follow Bank policy, procedures, and guidelines.

Knowledge, Skills & Abilities:

• Knowledge of employment authorization document (EAD) requirements and work authorization renewal processes.
• Knowledge of legal requirements for employment file record-keeping.
• Ability to maintain confidentiality.
• Ability to communicate effectively both verbally and in writing.
• Ability to work under general supervision.
• Ability to prioritize and organize work effectively and meet exacting deadlines.
• Ability to manage multiple priorities and adapt well to change.
• Ability to demonstrate critical thinking and problem-solving skills.
• Ability to maintain attention to detail, accuracy, and thoroughness in work product.
• Ability to demonstrate effective customer service skills for both internal and external customers and to work well within a team.
• Skill in using computer and Microsoft Office, including Word, Excel, and Outlook.

Job Expectations: Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

Position Requirements:

Basic Qualifications:

• High school diploma or equivalent, required; bachelor’s degree in a HR-related field, preferred.
• 6+ months’ experience in a Human Resources or administrative role in a professional work environment, required.
• 6+ months’ experience in a role supporting Form I-9 processes and/or immigration processes, preferred.