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Selfridges has always been much more than a shop. We’re a social space where everyone is welcome and feels a sense of belonging, a creative playground where culture and commerce collide, and an experimental hub where you can discover the most innovative and sustainable ideas in retail. We’re here to help make the world brighter. And you can be an important part of this. We’ll talk more about the role below, but before we get to that, let’s share with you the good stuff…

Rewards and benefits

Life at Selfridges is dynamic, exciting, and always evolving. As well as working with some of the most cutting-edge, iconic and boundary-pushing brands, designers and creatives, we also offer our team members opportunities to help make a positive difference through our network of communities, both within and outside Selfridges. Here are just a few of our rewards and benefits that help make our team experience that bit more extraordinary.

• Flexible working options to benefit you, your family and your wellbeing that can include part-time, flexi-time, job sharing or hybrid working

• Generous annual leave that increases with length of service

• Up to five paid volunteering days – from beach cleans to co-ordinating food and clothing donations

• Family leave that suits your set up including Maternity, Paternity, Adoption, Surrogacy and Shared Parental leave policies

• Defined pension contribution scheme

• Generous bonus and/or commission scheme

• Enviable team member discount including sale previews and double discount days

• Exclusive local discounts on a range of restaurants, bars, beauticians and entertainment

• Subsidised gym memberships

• Annual travel pass and cycle-to-work schemes

• A sustainable car salary sacrifice scheme

• Several internal communities to get involved in from our Diversity Board and Green Warriors who are leading the charge on D,E&I and sustainability, to the Wellbeings who are always thinking of new ways to champion healthy minds, bodies and routines for our team members

• Workplace Options, our confidential team member assistance programme for when life gets tricky or you need a little guidance

• Access to a wide range of training programmes to help your career development

Read on to find out how you can play your part in Reinventing Retail…

The key focus of this role is to provide a n influential and strategic HR Business Partner service to the relevant client group (across Head Office) – partnering with leaders to deliver a holistic end to end people support proposition in line with Selfridges’ Vision to “Reinvent Retail”.

Working closely with leaders to identify and implement effective people plans in response to feedback and insights from sources such as the Opinion Survey, and overall people metrics (absence, turnover), you will focus on ensuring Selfridges’ Values are embedded through people processes, and leadership behaviours.

The HR Business Partner will work in partnership with the wider HR team – collaborating in particular with specialists from Change, Organisational Design, Employee Relations, Resourcing, Learning and Development, Reward, Internal Communications and HR Shared Services.

This role is critical to developing leadership capability across the relevant client group by providing coaching, guidance and feedback to managers and leaders to support them in maximising the engagement and performance of their team members.

As HR Business Partner, you will:

• Partner with an identified client group across either Retail (Oxford Street) or Head Office – building effective relationships with leaders and managers to support them in maximising the engagement and capability of their team
• Facilitate key people activity – such as developing people plans in response to team member feedback from the Opinion Survey
• Facilitate regular Talent Review discussions with leaders and managers to support them in ensuring they have effective succession and development plans across their teams – and are proactively developing their team members as a result of this
• Provide advice, coaching and feedback – challenging where needed – to ensure leaders consistently live Selfridges Values – and bring them to life for their teams
• Demonstrate a thorough understanding of our company wide strategy and priorities in order to drive people solutions to mirror this

• Manage discussions in regards to organisational design, and deliver / implement changes as required, working collaboratively with the Employee Relations team

• Lead on Employee Relations cases from time to team in support of the ER team

• Work with other specialist functions such as Learning and Development to identify and deliver effective interventions and solutions (such as team effectiveness workshops)

• Provide advise and guidance to managers on effective communications with their teams – whether on an individual basis or when it comes to sharing key messages with their teams at all levels

• An experienced HR Business Partner with experience of collaborating with specialist HR functions
• Proven to have developed and managed excellent client / stakeholder relationships
• Able to confidently challenge and debate with senior leaders
• An excellent communicator – both on an individual and group basis, with examples of having managed / delivered complex and difficult messages
• Experienced in leading on projects – with evidence of project management skills
• Able to operate and work within a fast paced and dynamic environment – with examples of having shown resilience and positivity
• Able to use insight, information and analysis to draw conclusions and suggest strategic responses – specifically in relation to understanding team member feedback through channels such as opinion surveys – and recommending actions to support this
• Able to demonstrate skills in driving collaboration

Everyone is welcome

Selfridges is a place where we want everyone to feel a sense of belonging. We embrace every self and are committed to cultivating a diverse and inclusive working culture. We are leading with purpose to not only increase the visibility and recognition of under-represented talent within our organisation, but the wider industry too. Here at Selfridges, everyone is welcome – irrespective of race, gender, ethnicity, sexuality, age or disability, we stand by equal opportunities for all.

Our awards cabinet

We’re not ones to brag, but since you asked...Selfridges has won the award for The World’s Best Department Store an unprecedented four times at the IGDS awards, with an additional award for the Best Sustainability Campaign. We were also recognised as a ‘Best 25 Big Company to Work For 2020’ as awarded by The Sunday Times.