
HR Assistant Bridgwater, England
Job description
If these are values you share, we would love you to join our team.
The Role:
This is a truly generalist role working within the central HR Operations team providing HR administration support to the HR function and the Mulberry business.
Mulberry has a Hybrid working policy, meaning the successful candidate may work 50% of their time from home.
Provide end to end HR Administrative support across the full employee lifecycle, aiding the delivery of HR services to global mulberry employees.- Administer all HR related documents including contracts of employment, amendment letters, termination letters, pension forms, flexible working requests and probation letters.
- Management of the leaver process, detailing any outstanding or overtaken entitlements to be settled in the employees’ final pay, processing the necessary and notifying the relevant departments.
- Manage the employee data entry into the HR Information system (Currently Zellis / Northgate) maintaining key employee data with absolute accuracy.
- Act as a key point of contact for the Payroll department to ensure employees are paid correctly, on time and helping them with any queries that may arise.
- Alongside the Head of HR Operations review and update central HR documentation (e.g., letter and contract templates) in line with legislative changes and best practice.
- Oversee employee queries that come into the HR Inbox and responding to queries in a timely manner, providing reference requests and/or escalating queries for support to resolve.
- Work with HR Advisors and HR Business Partners to ensure all right to work documentation remains valid and compliant with UK Legislation.
- Administer the employee benefits we offer (e.g., long service, product allowance, cycle to work).
- Proactively spot/implement opportunities to improve team ways of working, HR service and identifies and resolves problems.
- Demonstrate and understand the Mulberry brand and employee values acting as an ambassador and role model for the employee and brand values.
Skills and Experience Required:
- Experience in an administrative role (HR experience preferred but not essential).
- A relevant HR / CIPD qualification would be desirable but not essential.
- Excellent verbal and written communication skills, with the ability to listen and assimilate relevant information.
- IT literate with good working knowledge of Microsoft Office applications.
- Process orientated with strong planning skills.
- Diligent and meticulous with a good eye for detail.
- Must have excellent organisational skills and initiative, with the ability to manage the day-to-day HR processes effectively with minimal supervision.
- Works with absolute confidentiality.
- A team player with strong interpersonal and relationship building skills.
- Reliable and self-motivated.
- Solutions focused problem solver.
- Seeks continuous improvement.
