HR Assistant London, England
American Express Global Business Travel
Full Time
London, England
26351 - 45088 GBP ANNUAL Today
Job description
WHAT WE’RE LOOKING FOR
A people person! Perhaps you’re a recent Human Resources graduate with a few internships and lots of theory under your belt, or maybe you have a few years’ experience and you’re looking to apply that to a growing, multinational company. Either way, we’d like to hear from you. Our country HR specialists are the heart and soul of our HR team, working with colleagues to provide a positive work environment throughout all stages of their journey with us.
WHAT YOU'LL DO
- Provide advice, support, and consultation on broad ranging employee matters, and guidance around administration and interpretation of policies and employment issues.
- Investigate colleague complaints and concerns; obtain relevant documentation and data via interviews; provide advice and take necessary steps to resolve on behalf of GBT
- Consult, guide and resolve cases, with an aim to always provide a positive work environment for all colleagues
- Partner with leaders to deliver training on best practice, strategies for managing problems, and responding to colleague grievances.
- Support analysis of casework trends, survey results, escalations, and complaints to determine areas of opportunity to improve work environment and culture
- Support end-to-end people processes through developing and maintaining a positive, value add relationship with business leaders and HR colleagues
SKILLS YOU’LL HAVE
- Experience in HR, ideally with exposure to employee relations. In lieu of experience, you’ll have a degree in Human Resources, or CIPD (level 3).
- Absolute attention to detail. I’s dotted, T’s crossed; you focus on producing work to the highest standards
- You’re a self-starter with a growth mindset. You thrive in fast-paced, engaging environments
- Outstanding communication skills. You listen actively, advise kindly, speak with authority when needed, and write clearly and consistently.
- Cool, calm and collected: you are tactful, quick thinking, and persuasive in controversial and/or confrontational situations.
- Natural intellectual curiosity and a passion for your own learning and development; enhancing current skills and nurturing new ones to positively impact the work you do, and the people you partner with
WHAT YOU GET FROM US
- A diverse, supportive, fun, best in class team of HR professionals. We are based around the world and we’re proud of how we connect and collaborate to drive results for our customers.
- The chance to grow your career with a purpose-led organisation, passionate about powering progress through travel
- A truly global workplace, with the flexibility to work where best suits you*
- Comprehensive benefits programme including, health, life insurance, pension programmes (with employer contributions), access to our global colleague assistance programme and our wellness platform, eMindful.
- Access to our Better Balance programme: flexible working solutions that enable you to manage your work / life balance as your needs evolve
- An environment that champions Diversity, Equity, and Inclusion. We have a network of Inclusion Groups (INGroups), Diversity Councils and Country Ambassadors who are passionate about creating a global culture of belonging
Some roles may require or have set office-presence working pattern(s) based on roles, responsibilities, and team collaboration needs.
Location
It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
GBT Recruitment Privacy Statement
American Express Global Business Travel
https://www.amexglobalbusinesstravel.com/
Jersey City, United States
Paul Abbott
Unknown / Non-Applicable
10000+ Employees
Company - Public
Travel Agencies
1915
