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Job description

• Knowledge of MS Office Suite (Word, Excel, Power Point, Access, Outlook).
• Relevant HR Administration/Assistant experience (including systems/database administration).
• Minimum B2 ability in written and verbal English.

Amazon Operations are the heart of our business, delivering smiles daily with enthusiasm and efficiency. We’re expanding our HR team within Operations. If you’re interested in joining a business where you can innovate, have fun and achieve amazing results this could be the right opportunity for you to develop your career in HR.

Key job responsibilities

• Provide Associate support on HR related topics, ensuring an engaging workplace environment.
• Split time between the HR Hub onsite in the station, and walking the floor to engage with associates
• Dealing with day-to-day queries (e.g. pay, attendance, policy guidance).
• Managing time and attendance system.
• Collect and input data, provide metrics through reports to the HR and Operations leaders
• People related administration and coordination tasks (e.g. new starter processes, expenses queries).
• Ensuring compliance with company process, data protection requirements and best practice with regard to maintenance of HR systems and records.
• Supporting HR and management on a wide variety of people related topics and projects including support for engagement activity.

A day in the life
As a HR Associate Partner/ HR Assistant you will support in one of our first mile fulfilment centers, middle mile sortation centers or final mile delivery stations. Our HR Associate Partners/Assistants are the first point of contact for our operation associates, when it comes to all things HR related.
This is a varied, complex role and every day is different!

• Explore the world of Amazon Operations : https://www.amazontours.com/

About the team
Our HR teams are collaborative and innovative, working together to solve problems and improve how we operate on a daily basis. They are naturally customer obsessed, focused on being trusted and professional ambassadors for HR.
Operations sits at the heart of the Amazon customer experience. We look after everything from the moment a customer clicks buy, to the moment their item is delivered – from desktop to doorstep. Across Europe we have more than 50 fulfilment centres, hundreds of delivery stations, thousands of machines, and tens of thousands of employees, all working together in harmony to make sure the right item gets delivered to the right person, in the right place, at the right time. In our buildings, millions of items are picked and packed by our employees every year. And on the road, our teams and partners work hard to make sure we get our customers what they want, when they want, wherever they are. We put the safety of our people above everything else, working in a modern, engaging environment as part of a team that welcomes individuality and diversity. The culture in our Operation is built on the way our teams bond and a work ethic that helps our business run like clockwork. We take real pride in a job well done, looking out for each other as we play our part in delivering the quality service Amazon is known for around the world.

We are open to hiring candidates to work out of one of the following locations:

Birmingham, POST-WML, GBR

• Knowledge of basic employment law and HR / Payroll practices would be advantageous.
• Completed or Working towards a CIPD qualification.
• Relevant experience handling a wide range of data, including sensitive and personal information.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel: +448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel: +3531800851489).