Our Head Office department is located in the heart of Piccadilly and occupies the 5th & 6th floor of our beautiful flagship store. This central London location, offers so much to explore including restaurants, bars, cultural sites, shopping and more, and only a short walk from the Green Park Tube Station and plenty of bus stops.

Role Purpose:

The HR Assistant is responsible for working as part of the People Services Team to provide an excellent end to end employee lifecycle HR and payroll administration service, providing day to day support to new starters and employees via email or face to face. A key role within the HR function ensuring timely and accurate delivery of HR and payroll. This role is a 3 month Fixed Term Contract.

Key Responsibilities:

• Managing day-to-day HR and payroll queries, managing the team email inboxes, telephone calls and face to face when in the office
• Full employee life cycle administration processing starters, leavers and changes on the HR and payroll system, Fourth, and producing HR related documentation, such as contract amendments, probation letters and family leave confirmation letters
• Support the People Services team focusing on new staters from an offer being emailed to the candidate, through to the new hires first day and beyond
• Accountable for all new starter documents from issuing contracts and onboarding, checking right to work documents, and working closely with the team and hiring managers to ensure offer paperwork are compliant and correct
• Maintaining accurate data and record keeping on the HR and Payroll system and in employee files
• Participating in continuous improvement administration projects e.g., organisation of shared drives
• Supporting the HR team with administration such as processing HR purchase orders / invoices and responding to payment queries, team meetings, note taking or internal or external audits

The successful candidate will be able to demonstrate the following skills and experience:

• Some administration experience preferred, with an interest in starting your career in HR
• Competent working with digital platforms and able to grasp new concepts quickly
• Great written and verbal communication skills
• Customer focussed with a problem solving and solution driven approach
• Effective planning and organisation skills with meticulous attention to detail
• Continuous improvement mind-set with a desire to improve processes and procedures
• Proactive and takes initiative to identify problems and complete tasks
• Strong stakeholder management and collaborates well with others
• Proficiency with MS Office applications, particularly Excel
• Resilient, with the ability work under pressure with challenging deadline

We are committed to developing your career and nurturing your talent, regardless of age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; sexual orientation. We respect and embrace each other’s differences, to create a truly inclusive environment.

In the last year alone, our people have been recognised and celebrated, winning awards for their outstanding contributions to Retail, Technology, Global Hospitality & Tourism, Visual Merchandising & Display, Customer Service and Local Community Awards.

• A competitive salary
• A generous store and restaurant discount of up to 40%
• 28 days holidays pro rata (inc. bank holidays) and an extra day off for your birthday
• A fantastic subsidised staff restaurant which uses Fortnum’s ingredients
• A range of opportunities to develop and grow personally and professionally
• Excellent pension scheme