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Job description

Job purpose
The purpose of this role is to assist with the day to day efficient operation of the Human Resources function as well as some general office management duties for our Head Office at Kingly Street, W1.
Responsibilities include: administrative support of transactional HR, Recruitment and L&D processes, conducting data analysis, research and writing reports as required, working collaboratively with the People Director and Recruitment and Talent Manager on special projects and being the first point of contact for all HR related queries as well as our Head Office.
Person Specification:

• Generalist HR administrative experience covering the full employee lifecycle of recruitment, onboarding, training and development and employee relations.
• A basic knowledge of employment law and HR practice (about CIPD Level 3 level although qualification not essential)
• Strong IT skills, including the use of an HRM Software, ideally Fourth Hospitality; an ATS software package and an online training package (ideally Flow)
• Able to present data in an illustrative manner that is easy to interpret
• A "people person" with an energetic and engaging personality
• An ability to communicate at all levels of the organisation
• Excellent attention to detail
• Super organised
• High level of time management, planning and prioritising skills
• Tenacious and not afraid to challenge back where necessary
• High level of confidentiality and integrity.
• Holds a strong value set for looking after people
• An ability to stay calm under pressure
• A pragmatic approach to resolving problems
• Desire to progress in the role
• CIPD qualification completed, working towards or interested in undertaking (desirable but not essential)

HR Duties:

• Be the first point of contact to support Managers with all HR related queries; ensuring that all matters are handled fairly and consistently in line with the company policy and legislative guidelines
• Processing and requesting references in accordance with Company guidelines and monitoring completion.
• HR reporting and data analysis as required
• Preparation of contracts, offer letters and employment packs for all salaried and Head office positions
• Assisting with payroll and payroll related queries as required e.g. advising on sick pay, maternity and paternity leave, holiday pay etc and liaising with payroll provider as required
• Designing and updating HR forms, templates and documentation as required
• Supporting the organisation of HR related events, including (but not limited to) recruitment days and training sessions.
• Maintaining HRM and scheduling system, currently Fourth Hospitality
• Conducting HR audits
• Supporting as note taker in employee relations meetings as required (e.g. disciplinary, investigations and grievances)
• Assisting the People Director and People Manager with research and other special projects as required
• Administration and maintenance of employee benefits
• Booking external training courses as required
• Support with the management of FLOW Hospitality system
• Supporting the People Manager with any recruitment administration as required e.g. inviting candidates to interview and assessment, preparing and sending out successful and unsuccessful letters to candidates

Head Office Duties:

• Be the first point of contact for Head Office visitors
• New starters setup
• Organising staff incentives, travel and accommodation for quarterly meetings
• Responsible for allocating and tracking Head Office lockers and keys
• Maintain Head Office supplies including stationery and office refreshments
• Manage with incoming and outgoing post at Head Office
• Keep the office clean, organised and tidy
• Organise the office maintenance (e.g. fire risk assessment, emergency lighting, fire extinguisher, cleaners)
• Manage Head Office meeting rooms

Job Type: Full-time

Salary: Up to £30,000.00 per year