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Job description

An exciting opportunity has arisen for an HR Advisor to join the People Team at the NHS Business Services Authority.

We have ambitious future plans for delivery, and our people are the key to us achieving these goals. We want our people to have the best colleague experiences, to be a great place to work and be an employer of choice. Our aim is to be inclusive and compassionate in everything we do, putting our internal customers at the centre, and being ambitious in what we want to achieve. This is a crucial and exciting time to join our People team here at the NHSBSA.

The HR Advisor role is a key role enabling our business to achieve its strategy through its people. They are responsible for ensuring we provide an excellent and pro-active HR Advisory service, challenging the status quo and building a colleague experience that supports our ambition to be a great place to work.

What do we offer?

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (we are happy to discuss options such as compressed hours)
• Flexi time
• Hybrid working model (we are currently working largely remotely)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts!

Taking an evidence-based approach in all that they do, they work collaboratively with their business area and advise on the practical application of HR policies and procedures, and support with complex employment matters which can include TUPE, performance management, organisational change and disciplinary and grievance.

They will work with the Senior Business Partners to develop key initiatives including talent management, engagement and workforce planning. In addition, they will take ownership of HR projects, taking full accountability for delivery within the business. This is a great opportunity to join a team and build our people offering to both our people and the Business.

At the NHS Business Services Authority (NHSBSA) we deliver a range of essential national services to NHS organisations and contractors, patients and the public.

You may already be using some of our services. Do you have a prescription pre-payment certificate? Perhaps you found this vacancy through NHS Jobs? We’re behind these, and much more.

Being one of the UK’s Best Big Companies to work for, our values are to be Collaborative, Adventurous, Reliable and Energetic. We CARE about what we do and support each other in achieving our objectives.

Our people are the heart of our organisation. We strive to ensure they feel trusted, valued and empowered. We’re passionate about nurturing and developing people. When you join us, we want you to grow, and we offer many opportunities for you to do that.

We welcome applications from people of all backgrounds. With wellbeing and inclusion central to our ethos, our BAME, Disability and Neurodiversity, LGBTQ+, Armed Forces and Women’s networks help our colleagues to be their authentic selves at work.

At the NHSBSA we value and respect the diversity of our colleagues and are committed to being a flexible employer. We are proud to offer flexible working opportunities. Whether you’re interested in hybrid working, working from home, flexible hours or job sharing, apply today and we can discuss available options with you at the interview stage.

We are the NHS delivering for the NHS

In this role, you are accountable for:

• Providing an excellent and proactive HR advisory service to managers within the NHSBSA and Hosted Organisations. This will involve coaching and supporting managers to be confident in HR practice by offering effective HR advice and enabling them to manage employee relation issues.
• Advising on the practical application of HR policies and procedures, including recruitment and selection, discipline, grievance and absence management. In addition, the HR Advisor will support the HR Manager in continually reviewing HR policies, ensuring these are legally compliant and fit for business needs.
• Working collaboratively with Senior HR Business Partners, advise on highly complex employment matters which can include TUPE, disciplinary, grievance, performance management, sickness absence and organisational change.
• Applying HR knowledge to business challenges, building commercial acumen to proactively support leaders in the delivery of the BSA strategy and the people elements within this.
• Research, develop and update new and existing HR policies and procedures in line with best practice and relevant employment legislation, ensuring fit for business purposes.
• Working with the Senior HR Business Partners, develop leader knowledge and capability through coaching and influencing to enable continual business improvement through key initiatives. Such initiatives include (but not exhaustive) performance, talent management and succession planning, engagement and workforce planning.
• Continually developing your professional knowledge and skills by keeping up to date with external trends and best practice in the areas of expertise and HR more broadly. This will include keeping up to date on highly complex employment legislation and NHS developments (including terms and conditions), providing advice and interpretation on the implications of such changes, and cascading this knowledge within the HR Advisory team.
• Design and deliver training to managers at all levels within the NHSBSA and host organisations on key HR topics to ensure knowledge and awareness are embedded, ensuring stakeholder sign off within the wider HR team.
• Being an advocate of continual improvement within the HR advisory team, actively embracing changes and taking accountability for any on-going issues that you identify.
• Develop and maintain effective and pro-active communication channels with colleagues, their representatives and managers to ensure they are all engaged into the achievement of aims and objectives, and that key messages are understood and acted upon.
• Owning HR projects (or parts of projects) and continual work streams, taking full responsibility and accountability for delivery, with direction and support from HR leadership.
• To assist the HR Manager with the preparation of documentation in relation to internal and external reviews (e.g. audit and Employment Tribunals).
• To identify, collate and analyse people information as required to drive insight on HR matters and inform business directorate direction.
• Support with ensuring our data with the Electronic Staff Record is accurate through regularly reviewing content with the Business Areas and supporting the cleanse of data as needed. In addition, ensure all relevant files and documentation are within GDPR compliance.
• Work collaboratively with the wider HR team to achieve our strategic people aims and provide a best in class colleague experience. This includes building effective working relationships with the Shared Service’s team.
• Building active internal and external networks/relationships/partnerships within the NHS and wider organisations, to share working practices and build innovative ideas and enable the function to be more effective.
• Building our employer brand by being an ambassador for the NHSBSA though networking, speaking at events and partner relationships.
• Being an active member of the wider HR team, continually supporting team development and challenging the status quo to ensure a consistent, value adding HR provision to leaders and colleagues.