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Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

You work in Mondelēz International Business Services and perform administrative duties to support an impeccable service experience. In addition, you ensure that processes are adhered to and documented.

How you will contribute

You will be responsible for the daily administration and operational support for processes in your area of responsibility, ensuring that deadlines are met and service quality is delivered. To excel in this role, you will also ensure that activities are completed in compliance with standard operating procedures and legal requirements, including data privacy considerations. You will also work with other team members to ensure that end-to-end processes are efficient and accurate, including data input and maintenance, that access requests and issues are handled promptly, and that continuous improvement opportunities are identified and acted on.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Your specific area of responsibility
• Administration with a strong customer-service orientation
• MS Office, especially Excel
• Meeting deadlines and strong prioritization skills
• Meticulously attending to details
• Working with a case management system

More about this role

This position is based in a busy HR shared Service Centre based in Bournville, Birmingham, providing HR admin services to employees based in Spain and Italy. We are looking for an organised individual to manage a number of HR admin processes including internal offers/ contract creation, creating compensation proposals, administering leave of absences, processing leavers and ensuring accurate master data entry.

What extra ingredients you will bring:

Attention to detail is essential. Candidates must be able to provide a quality customer service in a professional environment. Ability to work under pressure is essential whilst, balancing speed and accuracy. Problem solving skills and a Continuous Improvement mindset are also beneficial in role.

Job specific requirements:

Fluent in Spanish, Italian and English essential.

Travel requirements:

Must be in commutable distance to Bournville, Birmingham office.

Work schedule:

36 hours per week, Monday to Friday, 08.00 to 16.00, 45 minute break.

Hybrid working: 3 days in the office and 2 days working remotely.

The responsibilities of this position are performed within the framework of a regional business model that is defined and managed by Mondelēz Europe GmbH, Switzerland .

No Relocation support available

Business Unit Summary

At Mondelez Europe, we are proud, not only of the iconic brands we make, but also of the people who make them. Our delicious products are created in 52 plants across Europe by more than 28,000 passionate people. We are the top maker of chocolate and biscuits and a leading maker of gum and candy. We make sure our powerful global brands and local jewels like Cadbury , Milka and Alpen Gold chocolates, Oreo , belVita , LU and Tuc biscuits, and Stimorol and Dirol gums get safely into our customers hands—and mouths. Great people and great brands. That’s who we are. Join us on our journey to continue leading the future of snacking around the world by offering the right snack, for the right moment, made the right way.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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