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We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.

We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

The Role: HR & Occupational Health Administrator

Purpose:

Reporting to the HR Services Supervisor, the HR and Occupational Health Administrator works as part of a team to provide an effective and professional HR Service covering a full generalist HR operations, support with Occupational Health (OH) and Drugs and Alcohol (D&A) Activities in line with ABP Policies and Agreed processes.

Accountabilities:

• Act as the first port of call to employees and external partners for all transactional HR and OH related queries
• Form, maintain and Process employee records necessary for key steps in the employee life cycle
• Updating employee records within the HR Systems internally, such as sickness, D&A results and maternity leave
• Preparing where necessary HR and OH documents, for example employment contracts, Reports
• Part of an operational support team covering email and helpline for employees and people managers
• Understanding and complying with HR Services performance and customer satisfaction metrics.
• Communicating with external partners such as benefits providers
• Assisting with payroll by providing relevant employee information, for example holiday and sickness days taken and reward records.
• Working closely with key contacts for OH and D&A schedules, referrals, booking of OH and ENG Clinics as needed
• Review, check and process invoices received in respect of OH and D&A services on a timely basis.
• Ensure delivery of service is in line with agreed SLA’s and KPI’s
• Maintain SOP’s (detailed work instructions) for all OH and D&A processes, review and update regularly in conjunction with the Group Head of Reward and Benefits and HR Services Supervisor.
• Raise OH service delivery issues arising directly with the service providers and escalate within ABP as appropriate

About you:

You will be a real team player, eager to get stuck in to this exciting and fast-paced industry and work hard. This role is part of a small team and so it is essential that you can use your initiative, be proactive and are comfortable working with unpredictability in, what are often, sensitive situations.

Skills, Experience & Qualifications

Essential

• Experience of working within a HR operational team (or similar) as an administrator, or with the potential to develop in role
• Good knowledge of MS Office
• Experience of application of GDPR legislation
• Strong customer service orientation
• Ability to forge strong working relationships with a diverse set of colleagues and third parties in multiple locations
• Good Analytical and problem-solving skills
• Excellent communication. organisation and interpersonal skills
• Hands on approach, Positive attitude and self-starter

Ideal

• Graduate degree and CIPD qualified (level 5) or working towards qualification.
• Familiarity with HR policies
• Understanding of employment law and familiarity with ACAS guidelines
• Knowledge of handling Occupational Health or HR data would be of benefit but not essential

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.
Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.