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Playtech is a market leader in the gambling and financial trading industries. Founded in 1999 and listed on the Main Market of the London Stock Exchange, we have more than 7,000 employees in 26 countries. Playtech is the gambling industry’s leading software and services supplier and partners with many of the world’s leading regulated online, retail and mobile operators, land-based casino groups, government sponsored entities such as lotteries and new entrants opening operations in newly regulated markets. Its business intelligence-driven gambling software offering includes casino, live casino, bingo, poker and sports betting.

We are the pioneers of Omni-channel gambling which, through Playtech ONE, offers operators and their customers, a seamless, anytime, anywhere experience across any product, any channel (online, mobile, retail) and any device using a single account and single wallet. It provides marketing expertise, sophisticated CRM solutions and other services for operators seeking a full turnkey solution.

The company has won numerous awards including the prestigious Gaming Intelligence Game of the Year award 2018 for its Age of the Gods games that includes slots, table games and live casino. Alongside our own cutting-edge gaming studios and content, we license some of the world's most popular brands from Hollywood studios including Warner Bros, consumer products on behalf of DC Entertainment, Paramount, Fox, NBC Universal, MGM and many more.

This role supports the delivery of an efficient, timely and effective HR function and support of other relevant stakeholder needs relating to the employment and life-cycle of employees from the offer of a role through to termination, including all administrative tasks associated with this.

Main Duties & Responsibilities

• Serving as a point of contact for HR-related inquiries from employees, managers, and external stakeholders
• Managing the centralised HR inbox, responding within a timely manner and escalating where necessary
• Leading the onboarding process via Enboarder, drafting contracts, reference checking, right to work and delivering inductions
• Management of the offboarding process, including drafting leaver letters and completing exit interviews
• Assisting with the monthly payroll reports ensuring there is accurate data
• Management of the electronic employee files
• Effective ‘future proofing’ all role related tasks by creating processes and procedures
• Ensures HR Manager/ Senior HR Manager is aware of all known issues in a timely manner
• Supports and protects, immediate colleagues, other work colleagues and the Playtech brand at all times
• Supporting with administration for the benefits; where required
• Preparing HR reports, such as headcount and turnover reports and other ad-hoc reports
• Input and support HR related projects as and when required
• Updating and managing our UK employee intranet page ‘Playtech Home’

Essential skills

• Must have administration experience
• Passionate about HR
• Excellent customer service skills
• Strong Excel/ analytical skills with the ability to create reports
• Strong attention to detail
• Ability to prioritise tasks
• Proven ability to manage internal and external relationships with; empathy, political awareness and confidentiality
• Good command of the English language; spoken and written.

Desirable skills

• HR Administration experience

Competencies

• Confidentiality second to none
• Excellent communication skills
• High level of initiative and solutions provider
• Reliability and dependability
• Honest, trustworthy and accountable
• Excellent organisational and planning in a timely and efficient manner
• Good sense of humour
• Understands when escalation is required
• Excellent customer service skills; welcoming and helpful approach

Our central London hub in Holborn, just minutes from Oxford Street and the famous West End, houses more than 300 employees, bringing all the Playtech London teams together under one roof for the first time. We offer a stimulating work environment in a state-of-the-art, purpose-designed space, including a communal area, with games including pool, table football, table tennis and video games. Our regular benefits include free cereal, fruit, tea, coffee and soft drinks, plus regular Friday drinks, Summer and Christmas parties and lots of other social events. Playtech also offers various other benefits upon successfully completing your probationary period.

Playtech is an equal opportunities employer and we welcome all applicants. Unless otherwise instructed, we will retain your details on file for 6 months in accordance with the data protection act.