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SOUTH WALES FIRE AND RESCUE SERVICE

JOB DESCRIPTION

Department

Human Resources (HR)

Post

HR Administrative Assistant

Grade

Grade 4

Location

Fire and Rescue Service Headquarters,
Llantrisant

Responsible to

HR Administrative Officers

This job description refers to the main purpose and responsibilities of
the post. It does not necessarily list in detail all of the tasks required to
carry out these responsibilities. This job description will be reviewed as
and when necessary to ensure that it meets the Service’s business
requirements.

MAIN PURPOSE OF THE POST

To provide a quality and professional Human Resources service to the South
Wales Fire and Rescue Service and its members, past, present and future, in
a committed and flexible manner.

DUTIES AND RESPONSIBILITIES:

1. To provide day to day administrative support within the HR
Department, including dealing with general enquiries, receiving and
processing of incoming mail, the administration of e-mail inboxes,
sending of letters, emails, payslips and answering telephone queries.

2. To assist in maintaining the department’s centralised stationery levels
and other consumables, such as printer cartridges and paper by liaising
with the Business Support function and ICT department.

3. To produce letters, reports and other required documentation using

Word.

4. To input into and maintain Excel databases, in order to support the
effective function of the HR department.

5. To maintain filing systems both paper and electronic, ensuring
accuracy and confidentiality, working within the department’s data
retention policy.

6. To support the administration of a range of HR functions including

Attendance Management, Employee Relations, Payroll, & Pensions,
Recruitment, Learning & Development and Recruitment & Resourcing.

7. To work closely with HR Managers and other staff, on one off projects
when appropriate and required.

8. To assist in reviewing opportunities to develop the performance of HR

teams and to maximise the effective and efficient delivery of services in
the most cost effective way.

9. To assist in maintaining robust and functional IT systems that

maximises the use of technology to deliver as far as possible a self-
service human resource transactional service.

10. To maintain confidentiality at all times with cognisance of the Data

Protection legislation (GDPR).

STANDARD SERVICE REQUIREMENTS

• To attend in-house and external training courses as required.
  

• Any other duties commensurate with the grade and post.
  

• To co-operate fully with any scheme or pilot scheme using the same,

• To implement the principles of the Service’s Equal Opportunities and

• To adhere to Health & Safety Legislation/Relevant Service Policies and

ORGANISATIONAL VALUES
In performing the above role, all employees of the Service are required to
Observe and promote the Service’s Core Values to be, at all times:

• Professional

• Caring

• Respectful

• Dedicated

• Trustworthy

• Dynamic

• Disciplined

• Resilient