Housing Officer South East England
Job description
We are Places for People Group, we're a social enterprise that believes it's more than just homes that make a community - it's the people. That's why we build homes and manage communities where everyone can thrive.
We aren't your typical company. We apply the same philosophy to our People as we do to our communities, ensuring our team is appreciated and supported. At Places for People, you're more than just a number - you're a part of our cause.
More about you role
You will be our presence in the neighbourhoods you manage, spending the majority of your time working in our communities, providing an effective and efficient tenancy and estate management service to our customers. With support from the Tenancy Enforcement Team you will ensure that customers meet their contractual obligations and that neighbourhoods are as safe, clean and attractive as possible.
An important aspect of your role will be carrying out tenancy reviews and property inspections, working with your team to create neighbourhood and continuous improvement plans that ensure estate standards are upheld and budgets adhered to within a customer-focused framework.
For more information please download our job profile available on our website.
More about you
We need you to have excellent communication skills ensuring a polite and courteous manner at all times is paramount to this role – you won't be sat behind a desk or phone, you will be working closely with our customers and external agencies. Therefore, it is essential that you are able to demonstrate the ability to create and maintain effective working relationships.
Ideally you will have experience working within a similar tenancy and estates management role and have relevant and up to date knowledge around housing and tenancy legislation; although this is definitely not essential. Full training will be given; however you will need to demonstrate that you possess tenacity, resilience, attention to detail and a solution-focused approach.
You will have good time management skills, good organisation skills and you will enjoy working as part of a team.
To be considered for this role you will hold a valid & current drivers' licence with access to your own vehicle as you will be expected to travel to sites.
Benefits
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:
- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package – up to 35 days annual leave with the option to buy or sell leave
- Essential car allowance to cover the wear and tear on your car for any travel associated with your role
- Cashback plan for healthcare costs – up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.
What's next?
If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please call the recruitment team on 01772 666555.
Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.
If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.
