Housekeeping Room Attendant Manchester, England
Job description
Responsible for Housekeeping: To control stock levels of products and linen. Supervise and control the cleaning and servicing of all bedrooms, corridors, back of house and public areas.
Main Duties: • Enters and prepares the room for cleaning. • Dusts the room and furniture. • Replenishes guestroom and bath supplies. • Cleans the bathroom. • Cleans the closet. • Vacuums and racks the carpet. • Checks and secures the rooms. • Replenish amenities according to the operational standards. • Deliver and retrieve items on loan to guests e.g., iron and ironing boards • Ensure security of guest rooms and privacy of guests • Perform rotation cleaning duties (e.g., steam clean carpets, spring cleaning, super cleaning etc.) as required • Cleans guest bathroom/bedroom/floor corridor. • Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day. • Always maintain positive guest relations. • Be familiar with all hotelservices/features and local attractions/activities to respond to guest inquiries accurately. • Resolve guest complaints, ensuring guest satisfaction. • Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. • Empty trash containers and ashtrays. • Remove all dirty terry and replace with the clean par to the designated layout.• Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower curtain and floor. • Replace facial, toilet tissue and bathroom amenities in correct amount and location. • Inspect condition of bathrobes and replace soiled/damaged ones. • Remove dirty bed linen and make up bed with clean linen. • Replace laundry bags and slips. • Clean closets and door tracks on check-out rooms, removing dust and debris. Ensure correct amount and placement of hangers, extra blanket/pillow, and luggage rack. • Dust and polish all furniture. • Realign furniture to the floor plan. • Responsible for replenishment of guest complimentary water. • Responsible for the cleanliness and maintenance of his work area. • Responsible for the Hotel property in the work area. • Attends to guest calls, guest requests /guest complaints in the area assigned to him. • Authorize to enter in guestrooms for cleaning and providing turndown services as per requirement. • Responsible for following the standard operating procedures. • Responsible for achieving and exceeding the guest satisfaction score. • Update status of rooms cleaned on assignment sheet. • Return and restock cart at end of shift.
Work Remotely
- No
Job Type: Permanent
Salary: £10.00-£12.50 per hour
Schedule:
- 8 hour shift
COVID-19 considerations:
All PPE Provided
Work Location: In person
Reference ID: HSKP
