Job description

Housekeeping Assistant - Macdonald Alveston Manor Hotel - Stratford-upon-Avon, Warwickshire

About us:

Macdonald Alveston Manor Hotel is one of the finest 4-star hotels in Warwickshire, offering excellent luxury accommodation in one of the most beautiful and historic parts of England.

Set in the heart of Shakespeare Country, close to beautiful Cotswold villages, the historic Alveston Manor Hotel is set on its own grounds, just 5 minutes walk from all the cultural attractions of Stratford-upon-Avon.

Macdonald Alveston Manor Hotel is the ideal base for Shakespeare enthusiasts with nearby Shakespeare Houses and Royal Shakespeare Theatre. Once you've finished exploring, we recommend visiting our Vital Health Club for a relaxing sauna before you dine in the fabulous Manor Restaurant.

About a role:

As a Macdonald’s Housekeeping Assistant, you will play a vital role in delivering an outstanding experience to all our guests. You should have a keen eye for detail, an organised approach, and a willingness to exceed our guest’s expectations. Often operating on the front line, you are the real ambassadors of our company and are committed to consistently delivering high standards.

Outline Job Description:

Experience in a similar role would be helpful, but we will also offer training if you are willing to learn, take pride in your work and are committed to delivering our high standards. Providing our guests with a memorable stay every time is the ambition of our Housekeeping Assistants, so if you’d like to play a vital role in this, we’d love to hear from you.

Please see a summary of the responsibilities of a Housekeeping Assistant below:

• Clean and prepare all assigned areas to the highest standards, including guest bedrooms and public areas
• Maintain a safe and clean environment, adhering to all health and safety requirements and security procedures
• Ensure that all storage areas are kept clean, tidy and restocked
• Undertake deep cleaning tasks when required
• Take responsibility for understanding our products and services
• Proactively look for ways to improve or enhance the guest experience

This position will include shifts working Saturday and Sunday. Additional hours may be required to support the hotel during our busier periods, including bank holidays.

Salary: £9.80 PER HOUR

Min 0-6 months of experience

Benefits:

• Competitive rates of pay at all levels
• Uniform provided
• Parking available on-site
• Free meals when on duty
• Generous discount on regular room rates
• 25% off food, drink, and spa treatments across the group
• 20% discount on golf
• Free use of our leisure, pool and gym facilities at off-peak times
• Auto-enrolment into our pension scheme and life assurance
• Access to the Employee Assistance Programme through Hospitality in Action
• Wagestream app offering a real-time view of accrued pay and access to it

Job Types: Full-time, Permanent

Salary: £9.80-£10.30 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Flexitime
• Gym membership
• On-site parking
• Sick pay
• Wellness programme

Schedule:

• Day shift

Experience:

• housekeeping: 1 year (preferred)