Job description
Highgate, in partnership with Major Food Group, has announced plans to open The Newbury Boston at One Newbury Street, located in the premier shopping and dining neighborhood of Boston’s Back Bay. This iconic property originally opened in 1927 as one of the first Ritz-Carlton hotels in the U.S. and most recently was the Taj Boston. The building will be thoughtfully transformed into a 286-room luxury hotel with 16,000-sq-ft of stunning event spaces, signature dining experiences and a reimagined front entrance on Newbury Street.
Overview:
- Employees must, at all times, be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Walked assigned floors at beginning and end of shift; remove trays, trash, and/or linen and note any areas that need immediate cleaning.
- Use proper two-way radio etiquette at all times when communicating with other employees.
- Use daily checklist to complete projects listed below as assigned.
- Elevator lobbies
- Glass tables
- Furniture
- Ice machines/vending machines
- Elevator doors/frames
- Service landing/linen closets
- Stair wells
- Polish floors
- Other projects as assigned by management
- Practice safe work habits to ensure safety to guests, fellow employees and self.
- Handle all requests for luggage assistance in a friendly, efficient and courteous manner.
- Handle items for "Lost and Found" according to hotel standards.
- At the end of the shift, turn in all keys and assignment sheets to the Housekeeping
- Report maintenance issues to Housekeeping Manager
- Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed
- Pick up any Room Attendant’s dirty linen or trash as needed
- Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures.
- Vacuum guest corridors.
- Assist Housekeeping as needed (i.e. bedboards, roll-aways, flip beds, etc)
- Deliver any clean linen to assigned sections, if applicable
- Maintain cleanliness and organization of Housekeeping office, linen rooms, storage closets and stairwells.
- Ensure overall guest satisfaction.
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
- Flexible and long hours sometimes required.
- Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Ability to stand during entire shift.
About The Newbury Boston
Revenue: Unknown / Non-Applicable
Size: 201 to 500 Employees
Type: Company - Public
Website: www.thenewburyboston.com