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1. Provides next-level guest service to internal and external guests. Demonstrates #AddLife culture in all interactions with guests and co-workers.

2. Responsible for fostering an environment of support and motivation for Team Members.

3. Responsible for general cleaning such as carpets, windows, gaming machines, offices, restrooms, and outdoors, as directed by the Lead Housekeeper.

4. Follows checklists, guidelines and for efficient and clean operation of assigned areas.

5. Attends and participates in pre-shift briefings, arrive on time.

6. Adheres to OSHA and Hazcom safe work practices.

7. Assists with receiving equipment and supplies and coordinating distribution and storage.

8. Assists in the maintenance of all storage areas, equipment maintenance, and chemical labeling.

9. Monitors equipment condition and uses all equipment correctly to ensure that is it properly maintained.

10. Resolves problems that are within the position's scope of authority and recommends courses of action to resolve problems that are beyond the scope of authority to the position’s supervisor.

11. Keeps position supervisor informed of relevant activities.

12. Other duties as assigned.

Regulatory and Compliance Responsibilities: In addition to the other duties described herein, each Team Member has the following responsibilities related to compliance with laws and regulations.

• Attend required training sessions offered by the Company.
• Obtain and retain required license(s).
• Perform the duties described in compliance with local laws and regulations.
• Take the necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
• Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the Team Member’s department.
• Have knowledge of the Property’s programs to address problem gaming.
• Report any acts of wrongdoing of which the Team Member may have knowledge.

Position Qualifications: High School Diploma or GED certificate. Ability to work in an environment exposed to secondhand
smoke, moderate to loud noise levels and varied light levels including flashing lights.

Certificates, Licenses, and Registrations: Virginia Racing Commission License

A list of physical demands, equipment, & work environment demands can be reviewed in Human Resources. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.